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2.0 Based on 167 reviews
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  • Customers like
    • Timely service 8
    • I dont have anything to add here 6
    • Technicians were polite 4
  • Customers don't like
    • Cleaning of carpets 9
    • Customer service 7
    • Service 6
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Stanley sterner Melbourne Florida horrible don't use

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Stanley sterner Melbourne Florida After spending over 500 dollars and calling after 3 months about a area rug which is staining I am told this company is only responsible for 10 days. I guess the scotch guard protection doesn't last for 90 days Horrible service. Don't use

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I am sure this company has several technicians that may act differently, but the one person I dealt with recently was very very unprofessional and quick to make me sign for services I didn't even need. I had no carpet to be steam cleaned/dried. My home has ceramic tiles/laminate flooring. I had water leak from first floor powder room to the ceiling and walls in basement. There was no smell of mold. No flood. The water on the floor was dried. The... Read more

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Hi there! We had an appt. scheduled yesterday 2.4.17 for a carpet cleaning. (We had one done last year with no problems). This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making sure no problems would occur afterward. They came back in and started on one of the smaller bedrooms. Within minutes, there was water... Read more

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My 86 yr. Old mother asked me to please call and recommend a company that can deep clean 1 room and a 1 sided mattress. The price of $169 was fair to my mother and was servicing the next day. I could not believe that when they arrived the service did not include a "sanitizing" so they said, and will be an extra cost. The deal included disinfecting, is there a difference?.. Thank goodness my mother expressed their dishonesty and went with another... Read more

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Brought in Dirty equipment, horrible job. Broke my kitchen faucet. Carpet is soaking wet. NO professionals. Didn't seem to know what they were doing. After I began video taping they decided to redo the whole house as they had "forgotten" to pretreat. Never again!!

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This company sucks Andover charges everything

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The manager Ray Lisotta at the Tampa Fl store uses the company credit card to pay legal fees of his *** friend

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Well let's start off with this I have worked for Stanley Steemer for two years .. and never really missed any days or anything .. 2 week ago I got sick I was under the weather for those days and I called in and was told no by the owner.. and now my son is sick and still got told that I had to come in to work. Like is this even legally possible.. I'm not understanding what I'm doing wrong due to the fact that me by my self made him a quarter... Read more

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If I could give zero stars I would. This company and their website, no matter where the location is, is a big scam ( Stanley Scammers). The website has so much verbiage ( deliberately) so you won't find the exact information you need. The quote they give you is just a number. I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms... Read more

Was this review helpful? 3 3

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