Standard TV and Appliance
Standard TV and Appliance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Standard TV and Appliance has a 1.0 star rating from 1 review, with recent recommendations stating "Do Not Buy From This Company". Consumers report poor customer service, high prices, and limited product diversity.
Positive Feedback
There are no positive comments in the available Standard TV and Appliance reviews; the lone reviewer expresses long-term loyalty before a negative experience.
Negative Feedback / Risk Areas
- Damaged hardwood floors during installation and disputed repairs.
- Refusal to cover appropriate repairs and poor follow-up on refunds or compensation.
- Persistent customer service failures and unreturned management callbacks.
- Complaints about high pricing and limited product/service variety.
Key Takeaways for Future Customers
- Check Standard TV and Appliance reviews and documented policies before buying.
- Get written delivery and installation terms and independent estimates for damage.
- Be prepared for difficult customer service and slow resolution of complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Standard TV and Appliance has a 1.0 star rating from 1 review, with recent recommendations stating "Do Not Buy From This Company". Consumers report poor customer service, high prices, and limited product diversity.
Positive Feedback
There are no positive comments in the available Standard TV and Appliance reviews; the lone reviewer expresses long-term loyalty before a negative experience.
Negative Feedback / Risk Areas
- Damaged hardwood floors during installation and disputed repairs.
- Refusal to cover appropriate repairs and poor follow-up on refunds or compensation.
- Persistent customer service failures and unreturned management callbacks.
- Complaints about high pricing and limited product/service variety.
Key Takeaways for Future Customers
- Check Standard TV and Appliance reviews and documented policies before buying.
- Get written delivery and installation terms and independent estimates for damage.
- Be prepared for difficult customer service and slow resolution of complaints.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Damaged Wood Floors on Installation
- Floors damaged during fridge delivery.
- Standard claims pre-existing scratches, customer says false, only $700 offered and repair may be visible.
DO NOT TRUST STANDARD TV & APPLIANCE They Damage Your Home and Refuse to Pay!
I have been a loyal customer of Standard TV & Appliance for years, but my recent experience has been nothing short of a nightmare. Their delivery team damaged my hardwood floors while installing a refrigerator in November 2024, and instead of taking responsibility, they have given me the runaround for months.
The Damage
This is not just scratches to the finish, as Standard is now trying to claimit is actual damage to the wood itself.
I provided an estimate from a flooring expert familiar with the specific finish, confirming what it would take to properly restore my floors. Standard, however, offered a completely inadequate $700, based on their own contractors estimate, which even states that the damage is highly likely to still be visible after their proposed repair.
The Lies & Avoidance
Standard is now falsely claiming there were pre-existing pet scratchesthis is an absolute lie!
No documentation was ever provided to suggest my floors were anything but in excellent condition before their delivery team damaged them.
I have spent months calling, emailing, and even sending formal letters, only to be ignored or dismissed.
When I called to speak with management, I was transferred to a representative who never returned my call.
Bottom Line
Standard TV & Appliance refuses to stand behind their service and has actively worked to avoid taking responsibility for the damage they caused.
If this is how they treat a long-time customer, imagine what they would do to someone else! If you value your home and want a company that actually takes responsibility, AVOID Standard TV & Appliance at all costs!
- New owners and management and installers damage wood floors
Preferred solution: Full refund
User's recommendation: Do Not Buy From This Company
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