Sheryl R Flg

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How to you get hold of circulation?

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Updated by user Feb 10, 2024

If you can figure out a way to talk to somebody, which I finally did, they really don't care what your problem is. So I canceled my subscription. I don't see how they are still in business, anyway!

Original review Feb 07, 2024
I need to update my credit card information but who do I talk to to to do that? Nobody wants to talk to you. Either contact me or you know what you can do with your paper !
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Preferred solution: Deliver product or service ordered

Lynn B Vvo

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Verified Reviewer

Cartoons 6/26/23

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What happened to the cartoons? I hope you are not cutting back!!! I very much enjoy the cartoons along with knowing whats going on in Ogden.
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Preferred solution: The cartoons as they were

Anonymous
map-marker Billings, Montana

I was Very Upset

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As the way adult son of a long deceased somewhat disabled veteran ( extreme hearing loss ) from WW2 . while watching the news on Veterans Day Evening , it was a real shame to watch our Utah State representatives and other elected officials who wore the Poppy . However the uninformed folks were obviously doing it for SHOW instead of understanding the importance of the Poppy AND CORRECT PLACEMENT AND THE REASON . I am saddened that our elected officials are unaware of how that makes our Veterans and their loved ones feel . If they do not understand the importance of the POPPY then they should not be elected to office in our state . Just My Opinion Jim Adams
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Ann H Smr

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Verified Reviewer
| map-marker Ogden, Utah

Standard-Examiner Apparently Hates To Give Refunds

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The Ogden Standard-Examiner apparently hates to give refunds when customers cancel newspaper service. I called the Ogden Standard-Examiner on January 17, 2018 to cancel my father's newspaper service. I was told that a $21.56 refund would be issued. I called again almost two weeks later on January 29, 2018 because I had never received my refund, and was told that the service had NOT been canceled on January 17, 2018 as I requested and that I would only receive a refund of $11 and that the refund would take 3 weeks. So here it is a month and a half later and I still haven't received any refund, in addition to the fact that the refund SHOULD be for the $21.56 amount since it's not my fault they didn't cancel the service as I previously requested.
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Loss:
$22
Cons:
  • Newspaper delivery was unreliable
  • Poor customer service regarding cancellation and refund
Reason of review:
No refund received, service not canceled when I requested

Preferred solution: Full refund

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