Stance Autoworks is the WORST BUSINESS I have ever dealt with. I got into a car accident in Spring, TX. Call the police, 7 Deuces Towing ( Jason Caus) shows up claiming the police are not coming & that he was going to take my car to a reputable auto repair shop. Well the tow truck charged $800 +225 payout for a tow (haha) & took my car to STANCE. Faisal Rahman is a manipulator, *** artist, insurance fraud scam artist, honestly I do not even have enough words. He took 7 DAYS TO write an estimate and send it to my insurance agent. He then further battled with the insurance agent, calling my insurance agent retarded. Great use of words buddy, as I work with kids with disabilities. I have documentation from my insurance agent that she called the shop with multiple attempts to come to an agreement , but FAISAL refused claiming she was incompetent at her job. I would call his auto repair shop and his indecent young EXTREMELY rude receptionists would transfer me to a line where Faisal Rahman would answer and keep me on hold. Shout out to the infamous Josh, who promised he would call me back after I got transferred to him because the line "disconnects." Right, buddy. By this time, he has had my car for 20 days with NO NEGOTIATION OF AN ESTIMATE. Of course not, I mean why would he when he can just charge me $3000 to hold my car when he knows I have no rental and no income because I am in graduate school and am in DESPERATE need of a car. I could go on and on about this interaction with Faisal & how he makes multiple excuses on how I should not tell him how to do his job. I don't have to tell him because he already knows he's a manipulating scam artist that should end up in jail for how many people he has taken advantage of. Please do not do business with Faisal, it will honestly be your worst nightmare.