Stamford Hotels and Resorts
Stamford Hotels and Resorts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stamford Hotels and Resorts has a 3.3 star rating from 1 review and consumers are mostly neutral; Stamford Hotels and Resorts reviews note a low price level, strong location and recurring customer complaints about service and upkeep.
Positive Feedback
Guests praise the location, ocean balcony suites and the hotel's classic look, and note the price level is low.
Negative Feedback / Risk Areas
- Customer service described as shocking and snobby.
- Rooms reported dirty and unkept, with poor upkeep.
- Guests report lack of standard room servicing.
Key Takeaways for Future Customers
- Expect excellent location but plan for limited customer service and potential cleanliness issues.
- Consider recent customer complaints before booking despite low prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stamford Hotels and Resorts has a 3.3 star rating from 1 review and consumers are mostly neutral; Stamford Hotels and Resorts reviews note a low price level, strong location and recurring customer complaints about service and upkeep.
Positive Feedback
Guests praise the location, ocean balcony suites and the hotel's classic look, and note the price level is low.
Negative Feedback / Risk Areas
- Customer service described as shocking and snobby.
- Rooms reported dirty and unkept, with poor upkeep.
- Guests report lack of standard room servicing.
Key Takeaways for Future Customers
- Expect excellent location but plan for limited customer service and potential cleanliness issues.
- Consider recent customer complaints before booking despite low prices.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Customer service
- - Ocean balcony suites and the grand are iconic and timeless.
- - Location brilliant.
- - Customer service was shocking and cleaning was lacking.
I love the ocean balcony suites and the grand is iconic as it's a timeless style. Location brilliant.
Customer service and brand pride. It's dirty, rooms unkept, it has almost been stripped down to hostel standards. Customer service shocking and the lack of tiding up, servicing customers, keeping a standard shocking.
You want support from public look after your customers that's your job. I am at a hotel because if I wanted banter mess and to do everything myself would stay home.
- Great location love the look
- Service and level of upkeep
Preferred solution: Let the company propose a solution
User's recommendation: Don't expect great service and keep calm there even snobby about it
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