Steaven Vgo

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Verified Reviewer
| map-marker Saint Clair, Michigan

White stringy substance in applicator bottle . What is this ?

Asking what white stringy stuff wrapped around the applicator in my St Tropez Self Tan purity vitamins spray bottle.

It looks like some kind of fungus.

I havent used since last Fall, as it is Winter here in Michigan.

Leaving for Florida soon. Not sure want to buy product again of growing a fungus?

Tried chat line.

Sent me to someone. It was a signup to pay for services!?

Tried call customer service, number given said not in service?

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Treshell C

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Verified Buyer
|

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Verified Reviewer
| map-marker Valley Stream, New York

To return items

St Tropez Tan - To return items
St Tropez Tan - To return items - Image 2

A representative sold gold plated items as gold at Bjs Sam club..Valley stream NY...I would like to return these fake jewelry and have my money refunded because this is fraud

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Loss:
$76

Preferred solution: Full refund

User's recommendation: No I will never recommend this company..all my family are aware of the fake gold plated jewellery..so it's a No

Anonymous
map-marker Burnley, Lancashire

Faulty goods

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Ive been using this product for years. The latest purchase is faulty as when I shake it in preparation of applying the can leeks and splatters all over the sink?

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User's recommendation: Great product, I’ve been using it for years and it’s the first time I’ve had a problem. It’s being dealt with professionally and efficiently

Vicki S Txk

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Complain about your product I purchased

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Your product doesn't do what you advertise I turned orange streaked even after following all your instructions even bought the mit I am very disappointed in your product especially for the price at 46 dollars I'm sure I am not the only one who has this problem very dissatisfied customer the answer I received from the company not in so many words informed me it was my fault

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User's recommendation: Do not buy this product it does not work well

Amanda B Klj

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Verified Buyer
|

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Verified Reviewer
| map-marker Greenfield, New Hampshire

Pissed customer

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St Tropez Tan - Pissed customer

Not happy I spent $55 on a small bottle of ashley graham Tanner and followed all directions and it washed right off after application, I even let it sit on my skin overnight and ya Im white again and so the tan did not stay at all

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Loss:
$55

Preferred solution: Full refund

User's recommendation: I think the regular st tropez worked better if I remember correctly

Robin M Gfw

After using your Bronzing Water Mousse I loved the results. However the next day when I cleansed with a white wash cloth, it became apparent that the color was washing off. Frankly, the product info

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After using your Bronzing Water Mousse I loved the results.

However the next day when I cleansed with a white wash cloth, it became apparent that the color was washing off.

Frankly, the product information on the bottle is far to small and read because of font size AND the fact that it is white on a clear bottle.

So...is that a fact - that it washes off the next day?

Thank you

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Loss:
$42
Cons:
  • Washes off
Reason of review:
Poor results

Preferred solution: Let the company propose a solution

Robin D Pyt

You sent me a bogus link

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order #54885

I want a response to my product question.

Stop jerking me around.

Product is St Trope Bronze Water Mousse for $42

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Loss:
$42
Cons:
  • Fail
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous

St Tropez Tan Self Tanner Review

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Dyed my hair orange had to go to hairdressers to bleach it out

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Cons:
  • Orange hair
Reason of review:
Bad quality
Anonymous
map-marker San Jose, California

St Tropez turned my skin GREEN!

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I'd been using St Tropez's self tanner every summer for the last few years and loved the golden tan it gave me.

However, when I dispensed the product from the most recent bottle that I purchased, it was GREEN! I thought that maybe St Tropez had changed the tint of the product to make it easier to see where it had been applied, so I went ahead and applied it anyways. Big mistake! It turned my legs and feet GREEN!!

At this point, I realized I had defective product, so I contacted St Tropez to let them know they might have manufactured a defective lot. Instead of resolving the issue, they took no ownership for the issue. Their reply? "We extensively test our products before release, and this was not an issue." Really? Their product staining my skin GREEN was an issue for ME.

Use their products at your own risk. Personally, I'm not giving anymore business to a company that doesn't stand by its products or do right by its customers.

View full review
Loss:
$57
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: The company from whom I purchased the product won't refund, so I either want a refund from St Tropez (since it's their defective product) OR I want the product replaced.

1 comment
Vicki Wxu

The same thing happened to me. Two stores that sell the St Tropez product told me it’s supposed to be this dark green colour and once washed off it will be fine.

It stained my skin green and looked horrible and my St.Tropaz cost me $84 and the store I bought it from will do nothing now because it’s been longer than the seven days you have for a refund.

I emailed St.TropeBONZER25z and they have totally ignored me. How do I get my money back.?

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