New Reviewer

I WAS DEIND ON A SMALL PERSONAL LOAN

2.6
Update by user Aug 14, 2020

I hope and pray that your company that value their customer will help them in their time of need as mines'

Update by user Aug 14, 2020

Iam very disappointed in this company

Original review posted by user Aug 14, 2020
I chose st louis community union as mine bank that i can depend on and at a time like this i were hope that u guys would be their for me in a bad time of need ' i was gave 750 and i have paid over half of that back i really look forward of you guys helping me in a very hard time like now ' i know i have not been banking with you guys long ' but i trust in what i heard about your bank 'and all i needed was a little help to get me back on the right track

User's recommendation: Latheron moffatt.

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ID
#2116246 Review #2116246 is a subjective opinion of poster.
Location
Ferguson, Missouri
Pros
  • When i first join your bank
Preferred solution
My solution is to give me a chance to prove that i will pay the loan back

High School Culture

1.0
At 7224 Gravois, St Louis MO 63116, high school culture and brazen Discrimination: recently a AA member conducted "business" with a blonde white female employee in her office. The employee INITIATED a conversation about an unhappy relatives marriage and engaged in the talk with the AA member. After the member left, the nutty employee reported that the member badgered her, etc. Additionally false, damaging accusations-NOTES were posted to the members accounts. However no one representing STLcommunity cu has made any effort to contact the member for a "rebuttal". This is typical high school behavior. AGAIN, the employee started the weird conversation!
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ID
#1672925 Review #1672925 is a subjective opinion of poster.
Cons
  • Unprofessionalism
Reason of review
Poor customer service
Preferred solution
Fire and rehire; train properly.

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