St Louis Cardinals
St Louis Cardinals Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
St Louis Cardinals has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
Staff connected a reviewer to the St Louis Cardinals office and a customer completed a survey out of courtesy, showing some responsiveness.
Negative Feedback / Risk Areas
- Denied rain check and no refund or equivalent after an injury, reflecting common St Louis Cardinals customer complaints.
- Poor customer service at the stadium with slow or insufficient follow-up on promised tickets or compensation.
- Long delays between feedback and action, undermining trust in tickets and service resolutions.
Key Takeaways for Future Customers
- Check recent St Louis Cardinals reviews before buying tickets and confirm refund or rain-check policies.
- Document interactions with customer service and expect follow-up delays when seeking compensation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
St Louis Cardinals has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
Staff connected a reviewer to the St Louis Cardinals office and a customer completed a survey out of courtesy, showing some responsiveness.
Negative Feedback / Risk Areas
- Denied rain check and no refund or equivalent after an injury, reflecting common St Louis Cardinals customer complaints.
- Poor customer service at the stadium with slow or insufficient follow-up on promised tickets or compensation.
- Long delays between feedback and action, undermining trust in tickets and service resolutions.
Key Takeaways for Future Customers
- Check recent St Louis Cardinals reviews before buying tickets and confirm refund or rain-check policies.
- Document interactions with customer service and expect follow-up delays when seeking compensation.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No more feedback!
No more feedback. I completed your survey out of courtesy, since you got me to the right people at the St Louis Cardinals office. Thank you!
Saint Louis, Missouri
Complaint
I have said everything already. I wanted to talk with someone at the customer service at the cardinal stadium
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Follow up call
- - Purchased all-inclusive tickets on 06/13/2024; left due to injury, rain check denied, follow-ups produced no tickets as season began.
I’ve tried calling. No luck.
I don’t know what to do. I’m so disappointed, I’ve been a huge Cardinal fan since my dad took us to Sportsman Stadium in 1963
We requested a rain check, but it was denied. The next day, they sent me a text requesting an opinion on our experience. I sent a detailed message about my experience. Six months later, I received a call about the experience, and I told the man again what happened.
He said he may be able to send a couple of tickets when this season starts.
I requested all-inclusive seats like we had paid for, but he said that would not be an option. Well, the season has started, and I have not heard back or received any tickets.
Preferred solution: Full refund
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“Ordered on the 17th , Express mail, 28.95, and still haven't received it, today is the 22, an still a no...“
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I’m sure after he said all-inclusive was not an option you behaved poorly in your reply. That’s why no tickets were sent.