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St Jude Childrens Research Hospital

St Jude Childrens Research Hospital

www.stjude.org
What is your customer experience with St Jude Childrens Research Hospital?

St Jude Childrens Research Hospital Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

St Jude Childrens Research Hospital reviews show a 3.0 star rating from 2 customers with 100% saying they would likely recommend. Rating distribution is roughly 50/50. Recent feedback requests a yearly receipt of donations.

Key Takeaways for Future Customers

  • Expect helpful phone reps for pledges and general inquiries.
  • Have donor account details ready when updating payment or billing info.
  • Ask proactively for yearly donation receipts and tax statements for subscriptions.

Negative Feedback / Risk Areas

  • Recurring unsolicited emails and unresolved opt-out customer complaints despite contacting customer service.
  • Delays or difficulty obtaining donation receipts and changing payment method.

Positive Feedback

Call experiences are described as pleasant with courteous representatives, and many praise the hospital’s services for children.

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Show reviews that mention
email emails unsolicited unwanted payment method customer service avail judes card method
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Ludy Fva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Changing payment method

I am not pissed, I am just trying to contact St. Judes to change my payment method (I.e.new credit card)

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Sushila B Eqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emails

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They send unsolicited unwanted emails.

I contacted them numerous times through email and by calling customer service to stop, but to no avail.

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Sushila B Eqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emails

They keep sending unsolicited unwanted emails. Ive called numerous times to have my email removed from the call list.

But they continue to email me

Cons:
  • Send unsolicited unwanted emails

Preferred solution: Remove my email

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Anonymous
map-marker Mooresville, North Carolina

Tax receipt for 2023

When will I receive the sum of my 2023 donations ? I hope I dont have to cancel my monthly donations !!

User's recommendation: Insist on a yearly receipt of donations !!

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Rainier Scx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Donate money

I just wanted to say that I have always had a pleasant experience whenever I called to make a pledge.

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adelaide a Aoh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

See details below

AI Highlights
  • - -Request 2022 St Jude contribution Statement emailed to adelaide.andrews@***.com and mailed to 1478 Fiddlers Marsh Dr Mt Pleasant SC 29464.

I need a written

Statement of my 2022 Charitable Contribution to St.Jude emailed to me at:

adelaide.andrews@***.com and mailed to me at:

1478 Fiddlers Marsh Drive

Mt. Pleasant, SC. 29464

Thank you.

Adelaide Andrews

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Anonymous
map-marker Copperas Cove, Texas

St Jude is a great hospital offering great services for children.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Wanted to know about my T-shirt. The representative was very nice. I appreciate everything and everyone about St Jude

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Karen P Zsa

I needed a donation receipt for a 12/31/22 &1,000.00 donation.

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Barbara would get in touch with the correct department and they would give me a call.

I called for a receipt for tax purposes.

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