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St John Knits

St John Knits

www.stjohnknits.com
What is your customer experience with St John Knits?

St John Knits Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

St John Knits has 2.6 star rating based on 2 customer reviews, with consumers mostly neutral and a 50% unfavorable distribution. Reviewers highlight the brand as classic, value location and customer service, but note very rude in-store interactions and a high price level. Recent warnings target the tailor used by the store in Denver and dissatisfaction with exchange, refund and cancellation policy.

Positive Feedback

Shoppers praise the classic styling and convenient location; some reviewers still value the in-store experience despite issues.

Negative Feedback / Risk Areas

  • Recurring reports in St John Knits reviews cite rude associates and pushy sizing practices.
  • St John Knits customer complaints mention the Denver tailor Cha charging high prices and alleged theft.
  • Customers complain about refunds and exchange policies and generally high price levels.

Key Takeaways for Future Customers

  • Expect classic styles but prepare for high prices and check the return policy before buying.
  • Confirm sizing in advance and be cautious with the store’s recommended tailor.
  • Ask about refunds and customer service procedures at purchase.
View full overview ›

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Astrig K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newport Beach, California

Complaint

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They did not have my size and the associate insisted in the wrong size

Im upset

Very bad service tgey are just pushing on customer what they have

View full review
Loss:
$1300
Pros:
  • Classic
Cons:
  • Very rude at the store

Preferred solution: Full refund

1 comment
Guest

I think this company is in trouble. They do not answer their phones and only have a message service. Not good.

Dr. Christie K

Tailor

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Cha, the tailor used by St. John in Denver, CO is a thief.

Barb Urzetta says there have been many complaints about the tailor and the unreasonable prices she charges.

I just get to be the next victim.

View full review
Loss:
$550

User's recommendation: Dont use the tailor, Cha in Denver, CO

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