Anonymous
map-marker Camdenton, Missouri

St Clair Corporation Windows And Doors Installation Review

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I had new windows siding and new doors installed by st clair. Lifetime warranty they said but it is not true.

Having problems with my windows and they said they could fix them but it would cost me to have them fixed.

Anyone who wants to deal with a st clair rep i advise you to go elsewhere. St Clair does not stand behind their products.

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Reason of review:
Warranty issue
Anonymous
map-marker New York, New York

St. Clair Corporation

The windows in my house were installed by St. Clair Corporation and are supposed to have a lifetime, maintenance free, warranty.

I have been trying for three years to get St. Clair Corp. to fix the issue of fading frames on my windows. They did come out last summer and use a heat treatment on the windows which brought the color back to most of them. However, one window is faded badly enough that the heat treatment will not bring it back.

They did try a couple thing on it to no avail and the window now looks worse than it did before they started on it.

At one point in time, the Service Manager talked about replacing my windows, but that didn't go any further.

Now, they tell me they have received bankruptcy protection and are no longer under any obligation to do anything with my windows.

I am now faced with fading window trim that I will have to try to paint in order to have nice looking windows.

This will adversely affect any future sale of my house unless I decide to go with a different company (as I most certainly will not use St. Clair Corporation) and have all the windows replaced at some future time.

Bottom line, St. Clair Corporation does not stand behind their work or products.

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2 comments
Guest

Contracted for windows; doors; gutters 2007. Windows leak so badly water pools under them; gutters installed incorrectly twice (still have parts uphill from drains and not attached properly to the house); doors are the wrong color (brought out wrong size and/or color 3 times).

I have contacted them by e-mail; registered letter; phone. Nothing was ever done. MANAGEMENT AT ST.

CLAIR SHOULD BE JAILED - NO ONE SHOULD EVER USE ST. CLAIR

Guest

Like above but ours was for the Siding and Gutter Monster.

Has a problem last week only to find out the "LIFETIME" warranty is pretty much gone.

Now with new ownership, they dont have to cover warranties, but they still get to say over 100 years in Home Improvement?

So glad to see my investment that was supposed to be lifetime was only worth 2 years.

No matter if they become the best business for Home Improvement, I will NEVER use them again.

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