I canceled the paper delivery and signed up for digital service for $9.95 and had my bank account debited $39.00 twice in December, called several times for a refund and nothing happened

Terrible customer service. I dont know if theyll ever refund my money. Im going to keep trying and if I actually get a refund I may amend my review

User's recommendation: The home delivery isn’t worth $65. I purchased the paper for 34 years and they lost me as a customer due to the excessive cost . It’s a shame because I truly enjoy having the paper and it’s not the same using the digital version. I have only viewed the site a few times. You can’t even write a review unless you use 100 symbols so even this process is lousy.

View full review
ID
#3255242 Review #3255242 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Service
St Augustine Record Delivery Service
Cons
  • Too expensive
New Reviewer

Tyrone not getting my newspaper that I’m paying for

Did not receive my newspaper from December 29 through January 2. Try calling someone all the numbers are called nobody answers the phone.Finally started getting my newspaper then today I did not get one again. Would appreciate someone calling me and talking to me about this because Im paying for these days that Im not getting paper I have paid for the year. Phone number is 904315****.
View full review
ID
#3246657 Review #3246657 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Preferred solution
Price reduction

No paper for three days

No paper for five days and it took five calls to the paper to get it restarted. What are the odds that I will be billed for those five days?

User's recommendation: Try a Jacksonville paper instead.

View full review
ID
#3065681 Review #3065681 is a subjective opinion of poster.
Location
Saint Augustine, Florida

No paper for three days

Called each day. Never got paper. Calls to newspaper never gave me the reason for no delivery. Billing is done automatically so no problem related to lack of payments.

User's recommendation: Only local paper so no options.

View full review
ID
#3045221 Review #3045221 is a subjective opinion of poster.
Location
Saint Augustine, Florida

No paper for three days

Paper not delivered for three days. Called each day. Never got paper. Billed automatically to credit card so no problem there. Third day I called and spoke directly to someone. Did not receive any assurance that paper would be delivered today. No reason for lack of delivery given. Other neighbors got paper as usual.

User's recommendation: Poor customer service.

View full review
ID
#3045190 Review #3045190 is a subjective opinion of poster.
Location
Saint Augustine, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

What kind of idiot do you have delivering papers. No paper today, soaking wet paper yesterday, and delivered papers when I had a vacation stop during 7/18-8/7.oday, yester

St Augustine Record - What kind of idiot do you have delivering papers. No paper today, soaking wet paper yesterday, and delivered papers when I had a vacation stop during 7/18-8/7.oday, yester
Poor delivery. No paper today, soaking wet paper yesterday. Delivered papers when vacation stop was requested 7/28-8/7. Spelling is checked..Exclamation point..

User's recommendation: Don't do it!

View full review
ID
#2857630 Review #2857630 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Preferred solution
Let the company propose a solution

Non response

all I wanted to know was when or if the record was planning to publish any recommendations on the more obscure positions in the upcoming election. the response to calls and emails has been nonexistent a shameful result for a community newspaper
View full review
ID
#2211732 Review #2211732 is a subjective opinion of poster.
Location
Saint Augustine, Florida

I did not get a paper today!

I only order it so I can get the TV guide and the ads. I want my SUNDAY PAPER!
View full review
ID
#1678852 Review #1678852 is a subjective opinion of poster.
Service
St Augustine Record Delivery Service
New Reviewer

Ron Davidson Publisher Bad Business Practices at St Augustine Record Florida Times Union

Ron Davidson Unethical Business Practices Publisher at St Augustine Record Appears to be unethical business postings daily/hourly outdated posts and links to various search engines with live links. Currently pending legal file. Repeated requests for removal have been denied by Ron Davidson Publisher at St Augustine Record a Florida Times Union Company Ron Davidson University of Virginia/Wise Publisher The St. Augustine Record 3rdPaul W., Public Affairs Director, City of St. Augustine Vice President of Sales and Marketing The Florida Times Union Director of Advertising Montgomery Advertiser Vice President of Advertising The Wichita Eagle :"¢3rdJackie M., Account Manager, The Wichita Eagle Vice President of Sales and Marketing Columbus Ledger-Enquirer Ron Davidson Unethical Publisher at St Augustine Record. Clerk of court is posting public information for 7 days and Ron Davidson publisher at St Augustine Record owned by Florida Times Union is continuing to publish new links hourly daily to all search engines. Repeated requests to remove live links even after courts advised makes Ron Davidson Publisher at St Augustine Record Florida Times Union unethical and untrusting. ASSOCIATES OF RON DAVIDSON OF ST AUGUSTINE RECORD A FLORIDA TIMES UNION NEWSPAPER C. Morgan Miller Director of Sales at St. Augustine... "¢Jennifer Edwards News reporter Daytona Beach..."¢Melva Bascue Marketing Consultant"¢Frank Leto Publisher at Las Cruces Sun News"¢Paul Mauney Publisher, Times-News Publishing"¢anne heymen Features Editor at St. Augustine Record"¢Lana Champion Vice President of Sales at Times-Union..."¢Daron Dean Photojournalist at The St. Augustine..."¢Jim Sutton Freelance outdoor writer/editor at..."¢Jeff Herr Chief Operating Officer at Tapclicks"¢ "¢ Ron Davidson Unethical Publisher at St Augustine Record Florida Times Union. Reporting public information that the courts have advised to only be posted for 7 days. Daily live links for years are being reported. An investigation has been opened. Current Residents at Address:RONALD LOUIS DAVIDSON PATRICIA ANN DAVIDSON Property Ownership Information for this AddressProperty:Parcel Number - 101197 ****Book - 1027Page - 1555Owner Name: RONALD LOUIS DAVIDSON Property Address: - 2300 DEERWOOD ACRES DR, SAINT AUGUSTINE FL 32084-****, ST. JOHNS COUNTYOwner Address: 2300 DEERWOOD ACRES DR, SAINT AUGUSTINE FL 32084-****, ST. JOHNS COUNTYSale Price - $21,300Land Usage - SINGLE FAMILY RESIDENTIALSubdivision Name - 3277Total Market Value - $109,072Assessed Value - $84,783Land Value - $40,000Improvement Value - $69,072Year Built - 1977Legal Description - 12-78 DEERWOOD ACRES SUB TRACT 1 BLK C OR1027/1555Data Source - B RONALD LOUIS DAVIDSON Company: GLEN NORTHRUP ENTERPRISES, INC. Ron Davidson St Augustine Record Publisher Ryan Davidson Patricia Davidson Jennifer Davidson George Davidson RYAN A DAVIDSON , Age 33 >> RYAN H DAVIDSON - (AKA), Age 33>> RYAN HARLEY DAVIDSON - (AKA), Age 33>> RYAN H DAVIDSON - (AKA), Age 32>> RYAN L DAVIDSON - (AKA), Age 33>> RYAN HARLEY DAVIDSON - (AKA), Age 33> PATRICIA ANN DAVIDSON , Age 51 >> PATRICIA A DAVIS - (AKA), Age 51>> PATRICIA A STEINMUELLER - (AKA), Age 51>> PATRICIA A DAVIDSON - (AKA), Age 51>> TRISH DAVIDSON - (AKA), Age 51>> PATRICIA DAVID - (AKA), Age 51>> PATRICIA A DAVIS - (AKA), Age 51>> PATRICI STEINMUELLER - (AKA), Age 51>> PATRICIA A DAVIDSON - (AKA), Age 50>> PATRICIA A STEINMUELLER - (AKA), Age 51>> T DAVIDSON - (AKA), Age 51> JENNIFER HOLLY DAVIDSON , Age 35 >> JENNIFER HOLLY DINGFELDER - (AKA), Age 35>> JENIFER DAVIDSON - (AKA), Age 35> THERESA ANTOINETTE DAVIDSON , Age 30 >> THERESA A TERRELL - (AKA), Age 30> L D RONALD , Age 51 >> RONALD L DAVIDSON - (AKA), Age 51> GEORGE LOUIS DAVIDSON , Age 84 > GINA N HATHAWAY , Age 51 >> GINA M HATHAWAY - (AKA), Age 51>> GINA CUMMINGS - (AKA), Age 51>> GINA DAVIDSON - (AKA), Age 51>> GINA H HEATON - (AKA), Age 51>> GINA HATAWAY - (AKA), Age 51>> GINA N HEATON - (AKA), Age 51
View full review
ID
#358391 Review #358391 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article