SSE Energy Solutions
SSE Energy Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SSE Energy Solutions has 1.0 star from 1 customer review; consumers are mostly dissatisfied and a recent recommendation was to try Octopus Energy or any one else.
Positive Feedback
Some customers noted a few helpful staff members, but positive remarks are rare in SSE Energy Solutions reviews.
Negative Feedback / Risk Areas
- Long wait times to reach support and poor customer service reported.
- Complaints about incompetent staff handling and inadequate care for business accounts.
- Reports suggest billing and account management issues affecting multiple accounts.
Key Takeaways for Future Customers
- Expect potential delays and verify service levels before migrating many accounts.
- Consider alternatives given recurring SSE Energy Solutions customer complaints about support and billing.
- Confirm resolution processes for subscriptions or membership-style services in advance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SSE Energy Solutions has 1.0 star from 1 customer review; consumers are mostly dissatisfied and a recent recommendation was to try Octopus Energy or any one else.
Positive Feedback
Some customers noted a few helpful staff members, but positive remarks are rare in SSE Energy Solutions reviews.
Negative Feedback / Risk Areas
- Long wait times to reach support and poor customer service reported.
- Complaints about incompetent staff handling and inadequate care for business accounts.
- Reports suggest billing and account management issues affecting multiple accounts.
Key Takeaways for Future Customers
- Expect potential delays and verify service levels before migrating many accounts.
- Consider alternatives given recurring SSE Energy Solutions customer complaints about support and billing.
- Confirm resolution processes for subscriptions or membership-style services in advance.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Totally Useless Company
- - 45+ minute wait to reach a representative.
- - Even with 50 business accounts, most staff are incompetent and they do not care about clients.
As usual they just ignore all communications
45+ minutes to get through. Once you get through you deal with incompetent people (some are good but very few).
Do not care about their clients. I have 50 business accounts with them and they do not give a ***
Preferred solution: Apology
User's recommendation: Try Octopus Energy or any one else.
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