Anthony W Qat

Are they still in business?

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For one week I called every day and left a message. I emailed and got no response.

I messaged through facebook and they read it but didn't bother to respond. Today their phone goes right to busy. I just want to order two shims that don't show up on their website but the number is shown in the parts list that came with my brake kit.

WTF? Do they not want returning customers?

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Genee Nmk

SSBC - Disc Conversation For Cj7 Review

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Updated by user Dec 13, 2016

The bleeders on the calipers won't stop leaking.

Original review Dec 06, 2016

I ordered a disc drake conversation for my 85 cj7. This was worst company i have ever delt with.

The instructions are a joke. You will be better off not even reading them and just go with trial and error. If you call them again a joke they have no idea about jeeps but still tried to give you bad info. There are many parts they do not tell you that you will need.

If you call for info they still wont know. Warnning Dont buy!

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johnsonkdk
map-marker Puyallup, Washington

3 shipping delays so far

I ordered a disc brake conversion kit from this company. They have delayed my order 3 times so far.

The order has been delayed over and over for a couple months. They said when I ordered that my deposit of payment in full would lock in my shipping date. Other companies do not debit my account until the order ships. This company took my money and said I was locked in on the shipping date.

Ever ytime the shipping date comes I get an email that my order has been delayed for 2 more weeks. Monday I am going to demand my money back and file as many complaints as possible.

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Loss:
$1000
2 comments
Guest

Same *** is going on with 2 kits I recently bought. First delay I was told "this is the busiest time of the year", the next one was that they were in coating and that there was a quality issue.

I contacted them back again this week and was told that they just sent them out to coating.

Seems like a company this large would have a stream lined process to avoid delays like this. I am getting really sick of it though.

Genee Nmk
reply icon Replying to comment of Guest-512241

Did you ever get those s.s.b.c. brakes on ?

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