Kelly M Chs

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Verified Reviewer

Cancel my warranty

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Please cancel my extended warranty. I have no billing info or any details. They just deduct money from my account randomly each month without any receipt or email.
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Cons:
  • No info on billing or contact

Preferred solution: Cancellation

User's recommendation: Don't buy it!

1 comment
Kiarrah Jyt

Kelly we are not SS Warranty we are SS Auto - We have been getting numerous calls on this for several months. We are not taking any money from any customers, some how our number was attached to this warranty issue. Aain we are not a warranty company, our apologies for the issue its caused you

Karen T Avy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milford, Delaware

Cancelled

I cancelled and they are still taking money out of my banking account! It was returned last month and it happened again this month. I need my banking information removed from your service!
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Adrea B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

They DO NOT stand behind their cars they sell

I WOULD NEVER BUY A CAR FROM THEM!!! They say a car is in excellent condition and it completely broke down and was not drivable about 2-3 months after buying. It is still not drivable. They said they would have it towed and fix it. Nobody ever came. Then they said we would have to have it towed and they would not fix it for free. Don't trust what they tell you.
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User's recommendation: Don't buy from them

Anonymous

Scam dealership

I “bought” a Nissan Murano from them a couple years ago and after they had me sign 3 different contracts, and I put new tires on the vehicle, serviced it, they repossessed it from me. I paid them deposits of a total of $1500 in deposits and the finance companies kept telling me that the dealership couldn’t get the title. I got scammed in a time of desperation. They were awful and should NOT be in business but they escape the law by preying on desperate people. Proceed at your own risk. An attorney told me to suck it up to at least it was a lesson learned. I learned but do not go to these scam artists.
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Reason of review:
Problems with payment
Anonymous

Short Review on February 13, 2017

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They suck they sell you cars that as soon as you drive off start having problems and then your stuck with loan on a car you can't drive cause you can't afford to fix!!!do not buy a car from this dealer!!!!
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Reason of review:
Damaged or defective
Anonymous
map-marker Kansas City, Missouri

Short Review on November 06, 2016

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Bad very bad BEWARE BUYER
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Reason of review:
Bad quality
Anonymous
map-marker Kansas City, Missouri

SS Auto - Car Review from Kansas City, Missouri

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Bought a car from here. Never again. A lot of problems with it and never repaired.
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Reason of review:
Bad quality
1 comment
Guest

same here, been in the shop right after i bought it . making car and insurance payments and can't drive it to enjoy and get to work .

also they won't even give me a rental , i also have the extended warranty! and they also blocked my mom so she doesn't put up a bad review !

Anonymous
map-marker Weston, Missouri

SS Auto - Car Review from Weston, Missouri

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Do not buy anything from SSSuto. Bought a car. Drove it 500 miles. Transmission went out. Paid to get it fixed. Water started leaking after they fixed the transmission. Took it back 3 times to have the water leak fixed. Driving dow the road and the car blows up. Took it to an expert macanic. When they fixed the transmission they broke a vaccume seal. Thats when the water started leaking they put a hose clamp on to stop the water leak, tightening it each time to try and stop the leak. The hose leaked worse and the car blew up. We drove the car about 1100 miles. They wont do any thing to help. The car was bought for a VietNam vet, cancer suvivor, on particial disability, just trying to get to his part time job. Out $7000. Its off to court we go.
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Reason of review:
Bad quality
4 comments
Guest

I would not buy phoney inspection

Guest

contact the attorney general !

Guest

I bought a vehicle from SS Auto as well and many issues that were agreed to were never repaired. As a result the vehicle had been improperly wired and caught on fire under the dash.

The worst auto transaction I ever experienced. Never buy a car from this business again.

Guest

Help

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Anonymous
map-marker Weston, Missouri

SS Auto - Car Review from Weston, Missouri

We bought a peice of *** from SS auto. After 500 miles the transmission went out . The car had 88000. miles. We put a new transmission in. Water started leaking . Took it back they said they fixed it. Leaked moor. Took it back they said they fixed it. Driving down the highway the car blew up. We took it to rep.macnic. He said that when they fixed the transmission. They broke a vaçcume seal and riged it with a hose clamp, tightening it each time they clamed to gave fixed it the hpse was so tight it split , causing the water to leak and blew up the car.SSAuto refuses to do any thing . So it off to court to try snd recoup ,$7000. They took atvantage of a veit nam vet , cancer suvivor on part time disabilty. Just trying to get to his part time job. God find some one who care. It off to court we gp
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Reason of review:
Bad quality
1 comment
Guest

Hi. I was recently screwed from buying a car from SS Auto.

I was wondering if you would share your resources with me.

I need to contact a lawyer and possibly other steps. Any resources you have would be extremely helpful!!!!!!

Anonymous
map-marker Reston, Virginia

Duped at SS Auto in Kansas City, Missouri

On March 1, 2008, I placed a down payment on a 1998 Subaru Forester at SS Auto with a location of 6889 North Oak Trafficway Kansas City, Missouri with the Loan Officer – Tisha. Unfortunately, they were unable to provide an interest rate and the bank would not loan the money unless I purchased an extended warranty which I did not ask for nor did I want. I am disappointed because their refund policy on the five-hundred dollar ($500.00) deposit was not disclosed clearly and was misrepresented. No car and no money. This is just not good business if you want referrals or repeat business.
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3 comments
Guest

SS Auto

They are *** for sure. Brent Shaw the owner is ***-man and a fraud.

He would sell his own mother a p.o.s if he could make money!!!

He represents everything that is wrong with the car business!!! Under no circumstances should you buy a car from this demon!!!!

Guest

These guys are pieces of work to be sure. I bought their vehicle for close to 5K and spent $1500 within days of the purchase and there is no end in sight to the problems I"m having.

The cost of repairs is going to far exceed that of the car and they refuse to take any responsibility or stand behind their project although they talked a very good game about how they guarantee all their cars to be good cars.

Do Not buy a car from this dealership. They are not good people.

Guest

I was lucky,my credit union had cancelled my debit card so ss auto didnt get a deposit,if deposits there are non refundable I would have freaked when I showed up to buy the car they misrepresented,it had 3 problems right off the bat that they had failed to tell me about and sometime between the time I told them I would take it and the time I showed up to get it the check engine light had come on,they refused to have the car repaired.

test drive,at speed the steering wheel shook and on semi hard hard braking it made a terrible grinding like sound but the rotors looked fine?? did a post trip inspection on the front end parts and found a lock nut for the right side outer tie rod finger tight and the inside of both front tires wearing very badly.

Bottom line,had they repaired the egr valve to get the check engine light off I would have driven away with the car because at that point I was still buying with emotion,I loved the look of the car,thankfully they lost a sale over a $55 part because I am sure I would have spent a couple thousand in repairs.

Message to anyone selling a car,be honest! I drove 3 hours to come pick this up with a check in hand and now I have to take more time off work to return it!

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