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I spoke with a person from square. I called 3 times got a phone message saying they will call me back. The first call when i answered the phone went to a busy signal. I called the second time got the same message they called back i answered went right to a busy signal and so I called a third time finally someone was on the line got through this took 8 hours to speak with someone. asked about why they need my bank statements they said for...
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#1013214
So I have a private taxi service and a customer used the app to pay me, guess what, 5 months later they file a bank claim to refund the payments. Square cash says pay up. I say *** no. How can you allow someone to get a refund for services used 5 months later and not investigate it, because she filed a bank claim. How is this legal?? how can you not investigate the claim. The person clearly has to initiate the payment to send to you. I can't...
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Anonymous

Bob Smith Avoiding doing business with the criminals at #square. After many years of service and giving Square a lot of money we get an email from a non-reply email from Square. Square ...

#1012894
Square was very dishonest in handling a credit card transaction ---- They accepted the payment (from my customer) and then 6 days later they decided they did not want to accept the payment !?!?!?!??!?! Weird bunch of idiots - I don't recommend using Square at all! They kept telling me over the phone each day - you will get your money by tomorrow !!! Every day they would tell me that !!! I was forced to ask them to refund the money to the...
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Short Review for February 17, 2017

#1010160
1.0
I had the same experience with Square. They put a hold on my funds, asked for more information, after I sent 20 pages of sensitive information, they deactivated my account. Now they are holding $2800.00 of money that was slated for a Firefighter battling Stage 4 Cancer. How can this keep going on with Square?
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Short Review for February 15, 2017

#1009037
They got paid and then would not pay me ! I finally had your refund my customer ( six days later ) and process the payment through another company -----
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Short Review for February 15, 2017

#1008638
2.2
Juanuary 30. $35. I dont receive it. And juanuary 31 $ 188 i receive $86. Please send me a customer code
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Short Review for February 11, 2017

#1006482
1.0
I need to talk with a customer service person about a transaction.so I need a code to get to someone.it is so difficult to get to you people why
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my account was frozen months ago for what they call "high risk" reasons eventhough I had no customer complaints or charge backs. I have been waiting months for them to give me access to the money frozen in my account and was told on Feb 14th the funds would be released. Not only were my funds not released I am getting no response from customer service and I have over 400 just sitting there. I've decided to file a police report and file criminal...
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Anonymous

Bob Smith Avoiding doing business with the criminals at #square. After many years of service and giving Square a lot of money we get an email from a non-reply email from Square. Square ...

1.0
#1007935
BEWARE, When I first signed up for square I was verified and accepted that was the easy part. I then made my first transaction with Square and they want to verify my information. I was already approved what is there to verify. SO I sent in the required documents. My transaction of several thousand dollars goes into pending. I cannot order product for my customer with a pending status. I need the money he is trying to give me. I was informed that...
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#1007703
I wish I would've looked up reviews before opening an account with these people. Number 1, you need a code to even be able to speak to someone over the phone ( which is >30 min. Wait minimum). 2 Of course they have no issues withholding money. 3 After they fully inspect your bank statements (which is a requirement to submit) they simply dissactivate your account and pretty much advice you to deal with the payment some other way, even after they...
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Square app sucks badly. It behaves completely inconsistently. The majority of payments do not even go through!! Whether sending or receiving it fails miserably I had been using it for a few months without a hitch. Then the past month it has sucked *** and never truly seems to work! And on top of it all they have ZERO SUPPORT AND ZERO accountability. They are *** up my business as posing off my employees and they are awful if you are trying to...
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1.0
#1006174
Square, with no warning, deactivated may account today - apparently dude to high risk behaviour - no evidence of such, and no explanation. No customer service rep to talk to, no way to now get in touch with them. DO NOT TRUST this company - they are a HIGH RISK aspect to you if you use them. BEWARE!!!! Have emailed and yet to receive any sort of human response...the support id provided does not work, and there's no other way to speak to them....
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Anonymous

Bob Smith Avoiding doing business with the criminals at #square. After many years of service and giving Square a lot of money we get an email from a non-reply email from Square. Square ...

Anonymous

Anonymous They held my money from August 6, 2015 until February 7, 2017. Also deactivated my account. Never was able to speak to a rep. Randomly got email from them Feb 7th saying funds...

1.0
#1005555
I have been useing sqaure cash for a while with no issuses to pay my daughters car and insurance. Suddenly my daughter sends more than useal she had gotten some tickets and unpaid tolls and she messages me I sent it.... and I go to look its not there!!!! and its missing. There is no phone number to call. Noone textes u back my daughter is deviated she could lose her car . Its from a buy here pay here and they wont let u be late. We put 15,000...
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1.0
#1005240
I read these other complaints,and all I can do is concur....it's all true,square is a joke....take your business elsewhere,while you still have one. We submitted a 5k charge and square sent the approval email. Then an email was sent from square asking for additional information,which we complied with. Square said they would issue a decision in 48 hours. Three days later they asked for additional information,which we complied with. It has now...
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1.7
I didn't like
  • Square is a big scammer
  • Withholding funds
  • Total scam
#1004508