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SpyGuy

SpyGuy

www.spyguy.com
What is your customer experience with SpyGuy?

SpyGuy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SpyGuy 2.2 star rating based on 4 customer reviews; consumers are mostly dissatisfied and 75% of ratings are unfavorable. SpyGuy reviews mention frequent customer service problems and setup or tracking service failures.

Key Takeaways for Future Customers

  • Expect medium price level and mixed experiences with product diversity.
  • Have clear instructions ready; many need phone or email help to set up devices.
  • Be prepared to press for returns and refunds and note promotion disputes.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unreachable customer service and busy phone lines.
  • Issues with billing, refunds, promotions not honored, and return email delays.
  • Device not tracking and registration/setup problems reported.
  • Serious allegation of unauthorized spying raised by one reviewer.

Positive Feedback

Some long-time customers report helpful support and reviewers value the exchange, refund and cancellation policy and product variety.

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Media from reviews

SpyGuy - My gps is offline
SpyGuy - Product servicesSpyGuy - Product services - Image 2SpyGuy - Product services - Image 3
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Show reviews that mention
phone customer customer service herb white offline code gps log emergency ones
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Jearlene Pls
map-marker Broomfield, Colorado

Want to order items

AI Highlights
  • Customer is not tech-savvy and needs help ordering.
  • Long-time customer Herb White requests a call at 303 570 **** or email herbw6901@***.com.

I am not very Tech savvy and I am just trying to order some items from your company. Please call me.

At 303 570 ****. My name is Herb White.

I am a long time customer just trying to order more items. My name is Herb White please call me at 303 570 **** or email me at herbw6901@***.com

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Canary Rsu
map-marker Inverness, Florida

Never got a return email, nothing. This company "SpyGuy" SUCKS

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Spyguy customer service, there isn't any customer service!!! The phone is always busy, even after hours. No one answered my questions, no return emails!

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Katurah Ujo
map-marker Phoenix, Arizona

I have been with u guys for awhile and u guys have always helped me with my issues

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I have been talking to u guys for the last two days about my account as I reset my phone I can't log iin

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Avleen Sta

My gps is offline

SpyGuy - My gps is offline

I got it online but now its offline can you help I lost QR code log on the other way I need it bad its a emergency please can you contact phone or email 770-894-**** or hollifield35@***.com

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Jeannette S Ihv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to block out there spying illegally

They have put in voice and video cameras, and spying ones too. Red help immediately, they can hear us inside our homes and outside and shout as well.

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Taje Vyn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My order number

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AI Highlights
  • Cannot reach customer care; 30 days to return a $100 item.
  • Found cheaper elsewhere.
  • Spy guy refused to honor the promotion.
  • I won't pay $50 for this item.
Contains 1 confidential file for company representatives

Can't call customer care because the number is busy but I bonly have thirty days to return this $100 item. I found 8t cheaper while shopping for other products.

And spy guy refused to honor the promotion.

It's okay because I got another one free anyway and I don't need this one. I prefer this one but I'm not going to pay $50 for it because Spike I won't honor the promotion.

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Yuto Anl

Can't place an order

Updated by user Jul 08, 2024

I tried to buy one of your items that you have on your website. I have bought from you before without a problem. But now there seems to be a big problem with getting the cards to go through my cards are fine by the way and other items and it’s just ridiculous at your site needs to be reworked and no you know there’s no phone number to really call.

Updated by user Jul 08, 2024

I tried to buy one of your items that you have on your website. I have bought from you before without a problem. But now there seems to be a big problem with getting the cards to go through my cards are fine by the way and other items and it’s just ridiculous at your site needs to be reworked and no you know there’s no phone number to really call.

Updated by user Jul 08, 2024

I tried to buy one of your items that you have on your website. I have bought from you before without a problem. But now there seems to be a big problem with getting the cards to go through my cards are fine by the way and other items and it’s just ridiculous at your site needs to be reworked and no you know there’s no phone number to really call.

Original review Jul 01, 2024
I do not you shop and I shouldnt have to and when I check out as a guest, you still use Shop. I do not use Shop.

I just want a plain by the product.

Why cant you do that?! Really

User's recommendation: Let people check how however they want don’t force us to do something we don’t wanna do

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Armando A Oby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product services

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SpyGuy - Product services
SpyGuy - Product services - Image 2
SpyGuy - Product services - Image 3

I'm trying to set up my GPS Tracker. But I bought from your company. I believe I need to get it registered so that I can use the Tracking service.

Preferred solution: The service for the product as advertised.

User's recommendation: To make sure you have all the instructions when you get the product.

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Naia Rhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Device not tracking

Its not working no idea why , not tracking the car I placed it on , is it a billing issue please call me I dont know how to fix the problem

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Anonymous
map-marker Quincy, Massachusetts

I don't know how to connect to the service

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I am not a pissed customer. I am just old and dont follow written directions very well. I needed voice help.

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