SpyFocus Reviews
SpyFocus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SpyFocus has a 1.7 star rating from 2 reviews, with consumers mostly dissatisfied and 100% unfavorable ratings reported.
Key Takeaways for Future Customers
- Recent SpyFocus reviews warn to avoid purchases due to poor product quality.
- Expect slow delivery and unexpected shipping fees on orders.
- Refunds may be partial and disputed in customer service interactions.
Negative Feedback / Risk Areas
- Customer complaints about faulty cameras and misleading HD/night vision claims.
- High price level and hidden shipping or handling fees charged.
- Poor customer service response and partial refunds instead of full refunds.
Positive Feedback
No clear positive feedback reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SpyFocus has a 1.7 star rating from 2 reviews, with consumers mostly dissatisfied and 100% unfavorable ratings reported.
Key Takeaways for Future Customers
- Recent SpyFocus reviews warn to avoid purchases due to poor product quality.
- Expect slow delivery and unexpected shipping fees on orders.
- Refunds may be partial and disputed in customer service interactions.
Negative Feedback / Risk Areas
- Customer complaints about faulty cameras and misleading HD/night vision claims.
- High price level and hidden shipping or handling fees charged.
- Poor customer service response and partial refunds instead of full refunds.
Positive Feedback
No clear positive feedback reported in the available reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Langley, British Columbia
Bad product, bad customer service
- - Arrived 10 days late with a hidden fee; cam non-working, app shows pop-ups, battery lasts 5 minutes, refunds 30% to 70% with no shipping refund.
Purchased a security cam online. Received the product almost 10 days later and even paid a hidden delivery fee.
I opened it and tried to connect the app, but almost the entire site was covered by a pop-up ad. I fully charged the battery for the cam to connect to the app, but the battery life lasted only 5 minutes. I complained to the seller to return the unit at my expense, even though it was a non-working product that was sent. I asked for a refund, and they replied, starting with a 30% refund deal, but I finally got a 70% refund from the original price, with no shipping fee refund or handling fee.
This company sells garbage and then makes a profit with handling, shipping fees, and percentage refunds.
Please let other customers know not to buy this kind of bad product or use this bad customer service. It's a horrible experience.
- Bad product
- Bad app and bad customer service
User's recommendation: Please away from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I purchased a camera for my goddaughter and was prompted to buy two more at a cheaper price. I received them yesterday attempted to use one of the three, found everything advertised was wrong.
- - Advertised HD image and night vision, but the picture is dark and grainy.
- - Tried three times to get a return email, with no reply.
Company fixed the issue and I have been provided with full refund. I contacted all that I knew could possibly help. Contact everyone who could help, company, bank, and FTC.
They advertise HD image quality, and night vision, all I see is a dark grainy unviewable picture.
I have tried three times to get the email about returning them, I now know I have been had.
The website is very deceiving with 9.8 ratings. It's especially disappointing for who I originally purchased it for.
- Delivery time and customer service
- Lack of quality of the camera and customer service
Preferred solution: Full refund
User's recommendation: Save your time and money and choose something else
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