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Verified Reviewer
New Reviewer

Return

carid told me to order the part but it was wrong part, returned and carid said part was broken but spyder said they have had no communication from carid regarding return. spyder actually helped me.

User's recommendation: dont order spyder parts from carid, find another vendor.

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ID
#4232831 Review #4232831 is a subjective opinion of poster.
Location
Wesley Chapel, Florida

Did not receiver promised first responder discount

I completed the first responder discount form and met the criteria. The email said Id receive a link . That was on Feb 13th. Now my items of Spyder attire are selling out do I had to order . No PHONE NUMBER FOR SPYDER CUSTOMER SERVICE? PAY SOMEBODY TO ANSWER THE PHONES.

User's recommendation: Do not do business with Spyder.

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ID
#3355397 Review #3355397 is a subjective opinion of poster.
Location
Gallatin, Tennessee

Checking the Warranty on my Headlight Purchase

All I wanted to do was find out about the warranty on my headlight purchase. The worst customer service of my life. They asked me for my date of birth, credit card info, address. Not one question about the headlight. They said they needed all that information for verification purposes. The headlights I bought are beginning to fog up and water is accumulating inside. Not a good product.

User's recommendation: Don’t trust this company.

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ID
#3017302 Review #3017302 is a subjective opinion of poster.
Location
Bothell, Washington
New Reviewer

Wrong item received

Spyder Auto - Wrong item received
Spyder Auto - Wrong item received
Spyder Auto - Wrong item received
Spyder Auto - Wrong item received
I purchased some headlights through eBay and I've been waiting on a return label to send these headlights back because the seller sent me the wrong headlights.
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ID
#2811659 Review #2811659 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Deliver product or service ordered

Questions regarding installation of the headlights

Yes, they finally reach out to me. I got the problem resolved. I was just confuse on the installed. After that it was worth my time.

User's recommendation: Just keep messaging them.

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ID
#2581263 Review #2581263 is a subjective opinion of poster.

Unhappy

Hi i bought halo projection headlights from your company not even a year ago for my 2004 silverado extended cab and the lens on them look absolutely terrible they look like they are the biggest piece of crap ive ever bought is there anything you guys can do about it im not sure the name these were ordered under since my girlfriends sister ordered them for me
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ID
#2309415 Review #2309415 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer
New Reviewer

Bad product received