Skip to content
Spyder Auto

Spyder Auto

spyderauto.com
What is your customer experience with Spyder Auto?

Spyder Auto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Spyder Auto has a 3.1 star rating from 7 reviews with largely neutral sentiment; reviews note mixed experiences on product function and support.

Key Takeaways for Future Customers

  • Read Spyder Auto reviews and test lights before installation because advertised features may not work.
  • Expect medium pricing and check billing practices and refund policies on the website before purchase.
  • Be prepared for limited phone support and rely on written communication for warranty or returns.

Negative Feedback / Risk Areas

  • Frequent Spyder Auto customer complaints about wrong items shipped and parts not functioning as advertised.
  • Reports of poor customer service accessibility, no working phone number, and delays resolving refunds or returns.
  • Product durability issues: lights fogging, halos failing, and parts falling apart after installation.

Positive Feedback

Customers praise the look and price of products and occasional helpful resolution from the company on specific orders.

View full overview ›

Media from reviews

Spyder Auto - Taillightcover
Spyder Auto - Taillightcover - Image 2Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not...Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side... - Image 2Spyder Auto - Wrong item receivedSpyder Auto - Wrong item received - Image 2Spyder Auto - Wrong item received - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
side headlight adjustment lights bottom rep quality beam headlight gmc light
Filter review
Sort by
Anonymous
map-marker Jackson, Mississippi

Ordered left side headlight for 2021...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ordered left side headlight for 2021 gmc 2500 had, yaw sent a light for 2024/2025. I need to return it. No one has called me yet.

View full review
Bethel Aqg

No help poor quality

AI Highlights
  • The lights have no bottom low-beam adjustment.
  • I have to remove the lights a third time.
  • If not helped correctly this time, I will return them.

How to adjust my lights do not have low beam bottom adjustment also last time I called rep told me wrong way to adjust lights for up so now I have to take lights out for third time if this time somebody doesnt helps me right I am sending them back

User's recommendation: Don’t buy from spyder

View full review
Acadia Bxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Taillightcover

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spyder Auto - Taillightcover
Spyder Auto - Taillightcover - Image 2

Someone stole my tail light cover off my truck and now Im having a hard time finding a dealer of spider Auto to replace it

View full review
Shawn Y Gxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lytes on back order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I found out that who I ordered from had changed their provider

So i talked to a Supervisor and he set me up with a better company who was willing to help provide service for me

User's recommendation: Excellent

View full review
PAUL T Sii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Headlights I bought for my raptor did not have sequential turn signals as advertised and park lights did not stay lit as advertised

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The company is bait and switch

And don't care what the customer after the sale.do not purchase from them .

Loss:
$950
Cons:
  • Do not function as advertised

Preferred solution: Full refund

View full review
Darhyl P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Industry, California

Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Passenger side halo does not light up after installation.
  • Driver's side halo works and looks great.
  • I should have tested before installation.
Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not...
Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side... - Image 2
Contains 2 confidential files for company representatives

After installing the headlights, one of the halos on the passenger side would not light up. I should have tested before I installed them, drivers side works and looks great, I was truly disappointed when the passenger side didn't, I felt like someone had stolen my Christmas.

Pros:
  • Look great
Cons:
  • Quilty control

Preferred solution: A passenger side headlight that works.

User's recommendation: Don't assume that the lights work O should have tested with a 12 volt test set up before I installed

View full review
Tracy W Erj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

carid told me to order the part but it was wrong part, returned and carid said part was broken but spyder said they have had no communication from carid regarding return. spyder actually helped me.

User's recommendation: dont order spyder parts from carid, find another vendor

View full review
Anonymous
map-marker Gallatin, Tennessee

Did not receiver promised first responder discount

AI Highlights
  • Completed the first responder discount form; criteria met.
  • Email promised a link on Feb 13.
  • Spyder attire selling out; I had to order.

I completed the first responder discount form and met the criteria. The email said Id receive a link .

That was on Feb 13th. Now my items of Spyder attire are selling out do I had to order .

No PHONE NUMBER FOR SPYDER CUSTOMER SERVICE? PAY SOMEBODY TO ANSWER THE PHONES.

User's recommendation: Do not do business with Spyder

View full review
Leon J Kwf

Wrong item received

Spyder Auto - Wrong item received
Spyder Auto - Wrong item received - Image 2
Spyder Auto - Wrong item received - Image 3
Contains 1 confidential file for company representatives

I purchased some headlights through eBay and I've been waiting on a return label to send these headlights back because the seller sent me the wrong headlights.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Bothell, Washington

Checking the Warranty on my Headlight Purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • They asked for date of birth, credit card info, and address for verification about the warranty.
  • Headlights fog up and water accumulates inside.

All I wanted to do was find out about the warranty on my headlight purchase. The worst customer service of my life.

They asked me for my date of birth, credit card info, address. Not one question about the headlight. They said they needed all that information for verification purposes.

The headlights I bought are beginning to fog up and water is accumulating inside. Not a good product.

User's recommendation: Don’t trust this company

View full review
Anonymous

Questions regarding installation of the headlights

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Yes, they finally reach out to me. I got the problem resolved.

I was just confuse on the installed. After that it was worth my time.

User's recommendation: Just keep messaging them.

View full review
Anonymous
map-marker Los Angeles, California

Unhappy

AI Highlights
  • Lens on halo projection headlights looks terrible.
  • Order name cannot be recalled; placed by girlfriend's sister.
  • Asks if anything can be done.

Hi i bought halo projection headlights from your company not even a year ago for my 2004 silverado extended cab and the lens on them look absolutely terrible they look like they are the biggest piece of crap ive ever bought is there anything you guys can do about it im not sure the name these were ordered under since my girlfriends sister ordered them for me

View full review
Billy N Ytf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad product received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I won't buy Spyder again due to warranty issues.
  • Headlights unusable; I can't use them at World of Wheels.
  • I tried the lights; lesson learned.

Never agaim will I buy spyder products, noone will warranty ur items they tell us to call u,u in turn say no call them my headlights can't be used especially during g the next world of wheels im afraid ill lose sponsors due to not entering but with your products falling apart I cant risk entering my truck

Ridiculous everyone at world of wheels will be notified why im not entering, i went out on a line and tried ur lights , lesson learned

Loss:
$250
Pros:
  • Price
Cons:
  • Fall apart

Preferred solution: Deliver product or service ordered

User's recommendation: spyder does not warranty products be careful

View full review
Kris D Fkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The headlights i was sent are the wrong headlights EVERY NUMBER I CALL IS OUT OF SERVICE WHAT KINDA PLACE IS THIS???

Loss:
$275
Cons:
  • No number is in svc

Preferred solution: Full refund

View full review
Anonymous
map-marker Pioneer, California

No spark issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Blown head gasket led to misfire; replaced head gasket, timing belt, water pump, but spark won't occur after replacing sensors, distributor.

Had a blown head gasket cause of a random misfire so replaced head gasket timing belt and water pump was bad all timing marks are good but still can't get spark have replaced nurmius sensors including crankshaft sensor and even tried a different distributor but still can't get spark.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article