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Spruce Health

Spruce Health

sprucehealth.com
What is your customer experience with Spruce Health?

Spruce Health Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Spruce Health has a 4.0 star rating from 2 reviews; consumers are mostly satisfied and note low price level, discounts and privacy are valued.

Key Takeaways for Future Customers

  • Spruce Health reviews show affordable pricing and appreciated discounts.
  • Good privacy and data security mentions; suitable for membership-style patient communication.

Negative Feedback / Risk Areas

  • Repeated setup failures prevent connecting with providers and cause customer complaints about account setup.
  • Billing issues and delayed payments tied to fraud resolution and limited customer service responsiveness.

Positive Feedback

Customers mention value from discounts, low price level, and respect for privacy.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Kristen s Wyi
map-marker Malden, Massachusetts

Fraud on account delayed payment

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My payment is delayed due to fraud at my bank. This will take a few days to resolve. I need to speak to someone.

View full review
Mazelle Oeb

Set up account for my use with my doctor

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AI Highlights
  • - Trying to set up Spruce Health to contact my doctor.
  • - The site keeps looping to the start and I can't reach my provider.

I am trying to set up my Spruce Health account so that I can initiate my communication with my doctor. I've been on the Spruce site several times.

Each time I am asked to go back and start over.

I'm putting in the same information time and again.

I'm not able to get through to my provider. Spruce Health's response is the always the same: "Go back to the start and start over."

View full review

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