Sprinly
Sprinly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sprinly has a 2.0 star rating from 3 reviews and roughly 50% would likely recommend, indicating mostly dissatisfied customers with mixed experiences.
Positive Feedback
Customers praise the excellent food and note instances where Sprinly replied quickly and provided good customer service to resolve issues.
Negative Feedback / Risk Areas
- Common Sprinly customer complaints include difficulty updating credit card info on the site and billing errors.
- Delivery inconsistencies and damaged shipments have occurred.
- Subscription and auto-ship cancellation problems and limited phone support are reported.
- Refunds or adequate compensation are not always satisfactory.
Key Takeaways for Future Customers
- Read Sprinly reviews and confirm orders before checkout.
- Monitor billing and charges closely and expect email-only support.
- Prepare to manage subscriptions or membership settings proactively.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sprinly has a 2.0 star rating from 3 reviews and roughly 50% would likely recommend, indicating mostly dissatisfied customers with mixed experiences.
Positive Feedback
Customers praise the excellent food and note instances where Sprinly replied quickly and provided good customer service to resolve issues.
Negative Feedback / Risk Areas
- Common Sprinly customer complaints include difficulty updating credit card info on the site and billing errors.
- Delivery inconsistencies and damaged shipments have occurred.
- Subscription and auto-ship cancellation problems and limited phone support are reported.
- Refunds or adequate compensation are not always satisfactory.
Key Takeaways for Future Customers
- Read Sprinly reviews and confirm orders before checkout.
- Monitor billing and charges closely and expect email-only support.
- Prepare to manage subscriptions or membership settings proactively.
Turn one complaint into a collective action
New York, New York
Delivery issue
She handled the situation. really well.
Listened and.
came up with a positive solution. We will continue ordering.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Garfield Heights, Ohio
Credit card update
Cannot update credit card on site. Instructions do not work.
The service gave me wrong information.
I cannot call them. Only email.
- Excellent food
- Poor service and site
Preferred solution: Credit card update
Sprinly replied quickly and fixed the problem. Excellent customer service.
Ice material broke open in the shipping box of fresh food and goo from the icegot on they of the food dishes. Sprinly took the loss without any argument.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscontinue orders no more please thank you
Nothing happened discontinue orders. It helped me very much the meals, but Im done thank you I dont think theres anything else for me to say I just wanted to try them so now Im canceling I dont see whats the problem can you cancel my orders no more please thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t want to be on an automatic recurring basis
They were too busy to take my call, so I left a message stating that I do not want to receive automatic recurring orders. I asked that my orders be discontinued.
Thank you,
Patricia Reiben
Preferred solution: my order canceled
User's recommendation: make sure you know what you’re ordering
Cancel my future orders
Sorry I was just looking didn't know i had actually ordered from your company please just cancel any future orders
User's recommendation: Just don't like plant based foods
Have not received order. Due yesterday
I ordered spinly meals after I broke my neck in a car accident. Being vegan it was on time.
THEN AFTER RUNNING LIKE CLOCKWORK EVERY TUESDAY, Nothing. No food and no email.
All they offered was 25% off my next weeks order. WHAT ABOUT THIS WEEK?
User's recommendation: None just like the email I did not receive
Charges
Susan Salup ordered one supply of food for me and her that is 12 days at $208 , I was charged twice. We did not order a second order
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Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi Patricia, It looks like you recently signed up to receive Sprinly deliveries, and that you have received two orders by now. I also see that you reached out to us to cancel your subscription, and we took care of that for you right away.
You won't see any further charges or deliveries from us, per your request.
As a reminder, you can always resume your services whenever you like, and you have complete control over when you receive deliveries from us by using your customer portal. Thank you so much for giving us a try, and please do let us know if you'd like any help learning how to use your customer portal for future deliveries We appreciate you!