Kelly P Cdq

I drove there voluntary because I thought that intense therapy would benefit me thus getting more energy and handle my really heartbreaking family problems. They ended up lying and trapping me so the

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I thought intense one on one therapy and other therapy would help me because I had a lot happen in my life and was overwhelmed making me real tired so I couldn't work. I drove there and Well, Cynthia that did the interview twisted my words around to get me admitted on an involuntary basis.

I told her I did my home work and since they did not offer therapy I had other places that I was going to. She told me that I had to stay and the Bedford mental care group was going to come and see if I could go home. Then 2 Bedford Police came in and said Cynthia told them I said that I was planning on jumping out into traffic to end my life......Lied, lied to the police so they put a 48 hour hold so I had to stay so I would not go jump into traffic. I am sure she and Springwood needed to fill all their beds so to bill my insurance over a thousand or more dollars a day.

All Springwood is now is a holding tank that somehow they trap people that came needing real help turn into prisoners. All I talked to came to get help but with all of us....we did not get to work on our problems at all. All time there was spent on how do I get out of this *** hole with a lot of nurse Ratches like in the movie "One Flew Over the Cookoo's Nest" When I finally got free from jail there I told my horror story to my doctor, husband and friends. They were shocked.

When I left Springwood and the doctors never knew about the problems/situation I came there for in the first place. They didn't know or care. Also......very important and dangerous. I wrote down all medications I was taking when I went in for my interview.

I ask over and over again and they would not give me my medication that I took everyday....some of which I could have gone into convulsions for stopping abruptly. They kept water and drinks locked up and I was dehydrated the whole time I was there. I hurt so bad they whole time I was there because the beds were wooden platforms with a hard plastic thing I guess they call a mattress. I have a bad back and they would not let me have a pillow.

I have to use pillows for my pain to support my body to keep pain away. They offered no therapy, no counceling…… I said no one that worked there ask or knew anything about my issues that led me there in the first place.

I could go on and on...;..;I have learned from this nightmare. I am putting together my own OUT PATIENT THERAPY from real professional doctors and therapists that will help me and treat me with some DIGNITY AND RESPECT.

View full review
Reason of review:
Bad quality

Preferred solution: warn others about how bad they are

Nakeisha Ucw
map-marker Fort Worth, Texas

Short Review on September&nbs-04:00;03,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My daughter was in grave danger from alcohol poisoning and the social worker (Kim ) from spring wood was cold, unprepared, and gave us referral material that was 5 years old!

View full review
Reason of review:
Poor customer service
map-marker Dallas, Texas

Springwood didn't keep my son safe.

The adolecent mental hospital in Bedford, Texas has been more hurtful than helpful to my 16yr old son. He has Asperger's(mild autism) as well as Bipolar disorder.

His meds. were out of whack and needed adjustment. He is a sweetheart of a kid who walks to the beat of a different drum. Most adults love him but some peers don't.

He's kind and would never be mean to anyone. Anyway, I found out Friday that some of the kids were being cruel to him. The nurses and staff knew and told us the problems would be taken care of. one girl was the worst, telling my son she'd hurt him.

Sat night things got worse and the girl threatened to kill my son when she got out of jail. Sun. my son told me how scared and unsafe he felt. I told the girl to leave him alone and she cussed me out.

They made me leave and said nothing to the girls. I tried to get him out but they said the Dr won't release him or separate the girl from him.

I'm so worried for him!!

View full review




Subscribe to MillionDollarExtreme on




This place is full of cold-hearted, uncaring, burnt out doctors and nurses. DO NOT USE SPRINGWOOD!


Im so sorry to hear about this!!! Thats wrong considering your his legal gardian!

You should be able to pull him out! They should have all mental hospitals, were the sex is seperated!

Dr. Grant is one of my friends doctor!

I disagree with him! My friend has been on binzodiazapine for 20 years(an addictive anxiety medications) Well in the blink of an eye he put her on anti depressants instead of the meds. shes been taken for 20 years no she is having suicidal thoughts and is having horrible withdrawls! She has ADHD and He refused to perscribe her medication for it cause she is unemployeed!

I dislike what Dr. Grant has turned into because 6-7 years ago he would try to help rather then just get you out of his office!

:cry :? :( :cry


This doesn't make sense: When she got out of jail? That doesn't make sense at all!

I have an extreme form of bipolar.

As in I have almost always taken at least three medications for bipolar and a max of five. Springwood has always been amazing to me. I have been there three times and have always stayed there longer than a week. The technicians are some of the best I've ever had.

One doctor in particular, Dr Brophy, was one of the best doctors I have ever been to.

And I've been in treatment for half of my life. My point being, YOUR story does not make sense to me AND I loved Springwood.


Was the Doctor Cathal Grant?

View more comments (6)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article