Spring Creek Pool and Spa Reviews
30K CLAIMED LOSSES
2 TOTAL REVIEWS
Construction and Repair Expert Talks
Beware Spring Creek Pool & Spa
Update by user Jan 14, 2015
The parties have reached an amicable decision
Update by user Sep 22, 2014
The Parties have reached an amicable resolution to this matter
Original review posted by user Nov 29, 2012Spring Creek Pool & Spa left us hanging over the summer for three months and we still do not have a working spa. The company front loaded additional work but never completed the original project. Sloppy work and poor construction was rampant throughout the project. We never knew when they were coming and the owners promised perfection and improved communication but we never saw either. I would not recommend this company to anyone. Spring Creek failed to provide a timeline for completion but kept front loading work that they said would extend any timeline. Spring Creek did not keep their word and lacks any integrity as a business.
Poor communication and sloppy construction
Spring Creek Pool & Spa in Ripon, Ca. Beware. Have a timeline in writing or you will be waiting awhile and also dont allow company to put in equipment they want rather than what you want. Poor communication skills and very unprofessional. Company will attempt to frontload work and not complete work requested. Company uses limited equipment and recommends to you what they will use not what you want. Get everything in writing as far as a dedicated timeline of completion or you will be waiting quite awhile. Sloppy work and very undependable. Communication is very poor even within the company itself. We waited 2 and a half months and still never had a working spa for the summer.
Los Altos, California
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