SPRI
SPRI Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SPRI has 2.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't waste your time contacting customer service via email".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Poor customer service in responding to emails
I have sent several emails to this company and have yet to receive a reply. I had previously purchased purple braided extra tube bands.
The first one was during the pandemic and it lasted two years and it broke. The next one lasted about a year and two months.
I contacted the company to inquire as to how long these band should last. I'm not a big guy at all in fact rather small and I was surprised that it only lasted a year and two months for the second one.
- Poor customer service in terms of responding to emails
Preferred solution: A response to my repeated emails.
User's recommendation: Don't waste your time contacting customer service via email
Tacoma, Washington
SPRI Xertube Resistance Band Permanent Vision Loss
I Elias Pintos was using the Xertube Resistance band when it came from under my feet and whipped up and hit me in the right eye. My vision turned black for about 15 minutes, had a severe headache afterwards and still have headaches.
My sight came back normally in my left eye, but my right eye there was an area that was dark. I lost some of my eyesight in that eye, went to an eye specialist and they diagnosed an Operculated Hole which is permanent, with the possibility of Retinal detachment. I contacted SPRI, who put me in touch with their Ins. Co, who just got back to me today to say that since they sell hundreds of thousands of these products they are not responsible for this injury.
I did some homework on similar products and they all have Warning labels for possible severe Head or eye injury may occur and to wear safety goggles. Their product had no safety warning at all.
I was asking for them to pay for my hospital bills and the fact that I now have to have checkups to keep track of the injury and make sure it does not get worse. I now have a hard time doing daily things because the loss makes it a little harder to balance and when it is dim light it seems to give me a worse headache.
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Common sense can go a long way..Let's put labels on dumbells, DONT drop on foot..
I too, lost the sight in my left eye do to resistance bands. I've had five surgeries total since the accident.
Mine were a different band maker, but I know how you feel. Its frustrating that they don't put on the box that you should use extreme caution and wear goggles or eye protection.