Skip to content
  • Login
SPRAYGROUND

SPRAYGROUND

www.sprayground.com
What is your customer experience with SPRAYGROUND?

SPRAYGROUND Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SPRAYGROUND has a 2.2 star rating from 12 reviews and 14% would likely recommend; consumer sentiment is mostly negative and many consult SPRAYGROUND reviews for delivery and service issues.

Positive Feedback

Customers praise the product design and equipment quality, noting style and materials as strengths.

Negative Feedback / Risk Areas

  • Frequent SPRAYGROUND customer complaints about late or missing delivery and tracking problems.
  • Recurring reports of poor customer service responsiveness and rude interactions.
  • Product defects like broken straps, zippers, wrong items, and challenges obtaining refunds.

Key Takeaways for Future Customers

  • Expect to monitor shipping closely and contact support early for delivery issues.
  • Document orders and payments for refund or billing disputes.
  • Be prepared for limited product availability and longer resolution times from customer service.
View full overview ›

Media from reviews

SPRAYGROUND - I ordered my son a book bag, and it still didn’t come
SPRAYGROUND - I ordered my son a book bag, and it still didn’t come - Image 2SPRAYGROUND - Broke backpackSPRAYGROUND - Broke backpack - Image 2SPRAYGROUND - Where is my delivery
View all media ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Show reviews that mention
book bag order bag book apartment number credit card customer shipping address school
Filter review
Sort by
Chimere H Oqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

I ordered my son a book bag, and it still didn’t come

SPRAYGROUND - I ordered my son a book bag, and it still didn’t come
SPRAYGROUND - I ordered my son a book bag, and it still didn’t come - Image 2
Updated by user Dec 28, 2025

Unfortunately, the issue was never resolved. I never heard from anyone and I never received the backpack.

Original review Dec 12, 2025

I ordered a book bag on December 1. Today is December 11.

I have confirmation numbers.

I am very dissatisfied. I haven't received the email or anything.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Maybe

Charlene B Fjs
map-marker Evergreen Park, Illinois

Broke backpack

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SPRAYGROUND - Broke backpack
SPRAYGROUND - Broke backpack - Image 2

Hello, my my son has had his book bag since June 11 and he started wearing it August 13 and the only thing that he had in his backpack was his iPad from school and his one of his straps is broken and I was wondering, how can we resolve this? I can send pictures but its broke. I dont have the receipt, but I do have the bank statement that I had got the book bag on June 11 at Snipe store in Crestwood.

View full review
Loss:
$89
Pros:
  • Great bag

Preferred solution: Full refund

Anonymous
map-marker Charlotte, North Carolina

I'm try placing order and it will not let me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I tried to place an order and it wouldn't go through somebody and I couldn't get nobody so I *** with it

View full review
Anonymous
map-marker Utica, New York

Plastic Strap Adjuster

Hello.

My grandson has on of your bookbags and one of the strap adjuster broke. Do you sell this part or do you know where I can purchase one?

Please let me know,

Elida Dapre

View full review
Alaysha Ngm
map-marker Bucharest, Bucharest

Umhappy with return polyci

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I try to return one product but i didn't succeed even if the product is New and unused. I don t recommend

View full review
Firas Xhw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change of address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello, placed an order with you all on Sunday Aug 3rd around 3pm. Once I realized my old address was on the shipping address after the order was placed I called, sent emails, as well as text messages multiple times as seen in the attachments, not one person responded nor contacted me back and you all were not closed.

I called, sent emails, and text messages today as well and still the same thing. Once I tried calling one last time someone picked up the phone and i explained my situation, after I was dont explaining the guy on the other end replied and told me if I didnt contact you all within an hour of placing the order it was nothing that could be done, which was a crazy response due to me contacting you all multiple times and no reply he than told me how could they have known what new address to send it if I didnt explain which I told him how was I suppose to do what to do when no one contacted or replied back to me. A lot more went on and the guy on the other end was very short with me, very rude, and I felt as if he was trying to rush me off the phone. I told him how horrible his customer service was and he proceeded to laugh like it or I was a joke.

If someone would please get back to me in regards to this matter ASAP please and thanks Happy

Me. Marshall Sent from my iPhone

View full review
Anonymous
map-marker Phoenix, Arizona

Asking for information on a specific bag. The clear cut tote bag in black.

The problem i have is i have been looking online for months and it been sold out is there any locations in Phoenix AZ where i can get this bag; websites i can order the bag?

View full review

User's recommendation: idk

Lashelle B Zqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen item

UPS delivered my daughter's backpack. Someone stole my book bag off my front porch, and when I went to look for it, nobody had seen it. So we lost $71.40.

View full review
Sabrina J Muy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have bought a bad last night on my credit card but you guys not telling me if it went through because money come off my credit card

Because i buy a bag and the money come off My credit card but you guys not showing me that I bought it

View full review
Angela S Cuu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered my daughter’s school book bag from you you guys, and it was not delivered due to you guys not putting the apartment number on it And they refuse to deliver it

I ordered a book bag from you guys. I put the address in the apartment number, but apparently when you guys did the shipping label, you did not put the apartment number so theyre refusing to deliver my daughters book bag.

View full review
Deaisha Cak

Shipment deatails

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Passed the time the item was supposed to be delivered and it still hasnt even shipped yet havent received item

View full review

User's recommendation: Don’t order if you need it within 2 weeks

Anonymous

Didn’t receive my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They was very helpful and kind they resolve the issue very well keep up the good work and have a nice day

View full review
Elizabeth P Ltr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cambiar mi orden

Quiero cambiarlo por otro diseño que me gustó con el mismo costo por el que encargué. ¿Cómo podría cambiarlo?

View full review

User's recommendation: Es muy buen material

Zelonia W

Cancel order

Ordered by mistake : Wrong name on contractOrdered by mistake under Nyla Williams should be Zelonia Williams

View full review
Anonymous
map-marker Miami, Florida

Esperando un reembolso

Esperando mi reembolso ya hace mucho tiempo y no me han dado razón ,quisiera que se comunicaran conmigo lo más pronto posible ?

View full review
Anonymous
map-marker Miami, Florida

Esperando un reembolso

Estoy esperando un rembolso por un envío que no recibí necesito que se comuniquen conmigo por favor ,necesito comprar otra

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article