Spotlight Store Reviews
Spotlight Store Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotlight Store has a 2.5 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Recent recommendations say avoid calling or emailing customer service. Reviewers note high price levels and they value the website and privacy and data security.
Key Takeaways for Future Customers
- Check Spotlight Store reviews before purchase for service expectations.
- Expect high price points and confirm product function before leaving.
- Prefer online interactions due to reported poor phone and email support.
Negative Feedback / Risk Areas
- Repeated customer complaints about rude in-store staff and poor customer service.
- Issues with systems not showing purchases and unhelpful responses.
- Potential refund or escalation difficulty when contacting support.
Positive Feedback
Reviewers appreciate the website and privacy and data security aspects.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotlight Store has a 2.5 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Recent recommendations say avoid calling or emailing customer service. Reviewers note high price levels and they value the website and privacy and data security.
Key Takeaways for Future Customers
- Check Spotlight Store reviews before purchase for service expectations.
- Expect high price points and confirm product function before leaving.
- Prefer online interactions due to reported poor phone and email support.
Negative Feedback / Risk Areas
- Repeated customer complaints about rude in-store staff and poor customer service.
- Issues with systems not showing purchases and unhelpful responses.
- Potential refund or escalation difficulty when contacting support.
Positive Feedback
Reviewers appreciate the website and privacy and data security aspects.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Spotlight full of unpleasant staff
I bought a sewing machine at the Spotlight of Belrose. It made a weird noise when it starts.
I brought it back to spotlight and asked the staff taking care of sewing machines to have a look. She tried it, told me there were no problem with it. When I told her I was anxious about the noise it was making, that lady got angry, took it personally (maybe?) and she just left me at the counter with my machine without saying anything. I thought she was coming back, she remembered something and she was about to come back, but no, she just left , like that.
No social skills, no manners at all for their customers.
It is not the first time spotlight staff is unpleasant. I will never go back there, I am done with spotlight
Worst Customer Service EVER!
- - Robots handle customer service and are described as ill mannered and rude.
- - The reviewer recommends upgrading software and rebooting the robots.
I think Spotlight has used their out of season craft supplies and fashioned together some ill mannered, rude robots to man their customer service department.
When the customer care assistant tells you to stop talking, its pretty poor form. Your robots need to be upgraded with more helpful software and rebooted to provide decent customer service!
User's recommendation: Avoid calling or emailing customer service!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI’m not showing on system
Purchased items at Bathurst store this morning and my details were not showing up in the system. Please check.
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Companies Similar to Spotlight Store
Hobbycraft
“Lazy staff in store. Couldn't be bothered to help. Ordered online . Was a wedding guest book. Packaging...“
Mood Fabrics
Dunelm
“My order number is: 408871****. I placed the order on the 29th June 2026. It was supposed to be...“
Fabric Com
“Unresolved , seeking refund of my funds.500. Dollars , no response after 48 hours this company sucks..“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation