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False advertising

Sportscene South Africa - False advertising
I made an online shopping on the 3rd of july my order number is P50246**** and i have not received any response and i sent an email last week no response and i called on Monday i waited on the line for 5minutes until my airtime was finished without any assistance and i called again yesterday i waited for 6minutes until one of your agents decide to take the call and telling me that she can't assist me because there's no stock, i find it funny nd i also feel that you take me for granted when you shop online it notify you if there's stock on the selected item so on the item i bought and you took my money there was a stock, it was only on the all black where it was out of stock so i don't want this to go further i just want what i ordered, you wasted my time no one bothered to notify me i had to make means of calling with the time i waited i should have bought it somewhere else and it funny i bought it on the same day the sale was advertised so how come i am being told there was no stock the system didn't update THAT IS *** I will report this to the ombudsman
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ID
#2056609 Review #2056609 is a subjective opinion of poster.
Service
Sportscene South Africa Shipping Service
Cons
  • Liars and bad service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They must stay away from that shop

Update by user Jan 30, 2020

Sport scene benoni lakeside mall they have been bad to me I won't buy anything from them again

Original review posted by user Jan 30, 2020
I bought a phone. It had a problem busy showing error messages when inserting memory card. It just gave me many problems. I took it back to sport scene.. They booked it for repairs and I was told I will receive it after 21 working days. It's been two months now without my phone. I have been calling the store they telling me they haven't received it. I called Huawei they said it was done being repaired they have it to mtn.. I called mtn I got another story that they don't have it. Worse part I am the one doing all those follow up no assistance from the store. I demand a new phone they telling me they understand but they not giving me my phone. I am so pissed I hate Foschini group
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ID
#1776753 Review #1776753 is a subjective opinion of poster.
Product
Huawei Cell Phone
Cons
  • Liars and bad services
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

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