New Reviewer

"sports traveler" is an agency, not a tour packager

Bought a package for the Rose Bowl and there was a cancellation window. Learned that I had breast cancer during this window and tried to cancel, as I had to start radiation treatments. Was told that I couldn't cancel. This travel agency wants you to think they are a packager of tours, but in fact, they are just a travel agency who re-sell others' packages. Ended up having to go or I would have been out $5000. On the tour, the true "packagers" said the woman who owned the agency was difficult to deal with and that she made promises that weren't true to other clients. We also did not get all of the features that she promised. Stay away!
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1 comment
#1456637

Sports Traveler is the operator for our Rose Parade Tour. We believe this review to be fake and posted by an ex-employee.

We have checked our records and never had a client attempt to cancel for the reasons listed. We always try to work with clients needing to cancel and provide refunds or credits towards future travel when possible.

ID
#294317 Review #294317 is a subjective opinion of poster.
Location
Easton, Pennsylvania
Loss
$5

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