Sport Chek Reviews
Sport Chek Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sport Chek has a 2.3 star rating from 3 reviews, with consumers mostly dissatisfied. Rating distribution shows 67% unfavorable and 33% positive. 100% of users would likely recommend Sport Chek to a friend.
Key Takeaways for Future Customers
- Read Sport Chek reviews about online order and pre-authorization practices before buying.
- Expect possible delays on refunds and long customer service interactions.
- Be cautious about sharing email to avoid identity theft and spam.
Negative Feedback / Risk Areas
- Frequent customer complaints about refunds and billing holds on cards.
- Poor customer service and website order processing failures.
- Delivery issues and long wait times for refunds.
Positive Feedback
Some customers report helpful in-store staff who resolve issues when contacted directly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sport Chek has a 2.3 star rating from 3 reviews, with consumers mostly dissatisfied. Rating distribution shows 67% unfavorable and 33% positive. 100% of users would likely recommend Sport Chek to a friend.
Key Takeaways for Future Customers
- Read Sport Chek reviews about online order and pre-authorization practices before buying.
- Expect possible delays on refunds and long customer service interactions.
- Be cautious about sharing email to avoid identity theft and spam.
Negative Feedback / Risk Areas
- Frequent customer complaints about refunds and billing holds on cards.
- Poor customer service and website order processing failures.
- Delivery issues and long wait times for refunds.
Positive Feedback
Some customers report helpful in-store staff who resolve issues when contacted directly.
Media from reviews
Edmonton, Alberta
Unable to make bike purchase without giving my e-mail address
- - Store required an email to sell a $740 bike, blocking the sale.
- - The reviewer cites privacy concerns with personal data collection for purchases.
My daughter and I visited Sport Chek to purchase a new bike for my daughters birthday only to find out that they would not sell me the bike unless I provided my email address. After years of companies selling my private information and becoming the wiser about protecting myself from identity theft, I no longer provide my email address to businesses over a purchase.
Pretty sad they lost a $740 diamond back purchase over trying to insist a customer provide personal information not relevant to the purchase of a bike.
I hope people start pushing back on these companies selling our personal data. I can see when applying for credit, however, purchases outright should always be cut an dry with no strings attached.
User's recommendation: Keep your personal information private to avoid identity theft and excessive spam.
Chandler to the rescue
I explained my concern to Chandler. He listen attentively.
He looked into the concern and made a resolution. I am very satisfied.
Did not receive Item!!!!
- - Canada Post was verified, then transferred to Purolator, but delivery failed; refund is expected in about a month.
I had successfully filled out the shipping and it was with Canada post and was verified. Somehow they transferred it to Purolator and could not be delivered to me even though my town a drop off and pick up point with Purolator.
Thanks for nothing and now I get to wait a month for a refund!!!
Preferred solution: Full refund
Fredericton, New Brunswick
Nothing delivered
- - Daughter's scooter never arrived after 5-7 business days.
- - A supervisor got involved but no resolution.
- - Refunds could take up to 3 weeks.
Waiting on my daughter's scooter she wanted. Said 5-7 business days never came said still processing supervisor got involved was no help.This is for her birthday.Then i was told could take 3 weeks to get my money back.That is ridiculous.Not happy with this at all.Bad costumer service.My daughter will not be happy you ruined her birthday.
User's recommendation: I wont recommend
Davenport, Iowa
Card keeps getting declined
Card keeps getting declined I dont know who to contact about the issue any help would be most appreciated thank you in advance
Lumberton, Texas
My card is not working
My card keeps declining payment to the legue and I only have until the 6/ 30/22 to pay or my child cant participate for cheer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey took money that was on card I didn't get a chance to use it
Id rather not say I just need some one to contact me I have yet to hear anything from anyone its been well over 6months Ive left emails Ive tried calling no one had reached back out to me
Preferred solution: Full refund
Toronto, Ontario
DO NOT ORDER ONLINE WITH SPORT CHECK NIGHTMARE!
- - Pre-authorization on funds before finding product.
- - Order canceled; you’re told you won’t be charged, but funds stay on hold.
Going to make this really simple. I placed an order online with Sport Check they do a pre-authorization of your money before they find your product you ordered.
They couldn't fulfill the order on their side, so they cancelled it and emailed me saying that you will not be charged for the order. What they don't tell you is that you will have to play phone tag with Sport Check and your bank to get them to take the hold off your money complete nightmare. I basically gave them money and they gave me nothing and they won't return my money. It is taking me two weeks trying to get my money back from them, what an absolute garbage way of doing online business.
I would advise you not to purchase online with them and avoid this massive headache. I also forgot to mention through out this whole thing not once did they ever mention about giving me a discount or gift card or anything for my time trying handle the situation.
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