Spond
Spond Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spond has 4.2 star rating based on 2 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Review authors value the most Exchange, Refund and Cancellation Policy and Privacy and Data Security. The price level of this organization is medium according to consumer reviews.
I cant access my emails as they have been deleted by admin. I need them to see if i was too harsh chatting to someone, or if they were harsh to me and i reacted. i need to see the timeline, unedited
I got no support
They then victimised me and my daughter. The coach said i was harassing her. But she admitted she had been harassed for months by others. I said to her that i thought that we were friends.
I made only a simple request to her. That maybe she reacted harshly to me. The president said he didnt believe my daughter, said i cant prove anything, acused me of breaking code of conduct and deleted my Spond account, erased emails and spread a rumour to the general public that they kicked me out of the soccer club. I kept my daughter out of this, but my daughter was approached bu adults on several occasions asking why i was kicked out of the club.
This occured at a training night, when the kids were supposed to be enjoying some treats put on by the club, after training. I then had to explain everything to her. She has been damage by this. Not liking crowds of people all of a sudden.
We couldnt access spond for two games, even though we were paid members. The coach is posting things about me that i cannot respod too. We dont know if we are invited to presentation or if my daughter can play next year.
They are on a power trip and damaging kids, or dont care. Its wrong!!
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Verified ReviewerResolved: Delayed payout
Company fixed the issue and I have been provided with apology.
Their customer service is delivered by live chat but no-one responds for days, even if you request urgent assistance. It wasn't until I contacted Pissedconsumer.com that I received a response and my payout was finally paid on 23rd Jan!
Rob here from the Spond team. Thank you for being a Spond user.
As my colleague explained, there is a seven-day delay for first-time payouts, and from what we can see, your payout was processed within our stated timelines. Spond uses automated support systems to keep the platform free, with a dedicated team available to assist when needed.
We also have a comprehensive Help Center where post questions can be answered. I’m pleased to hear that your payment has now been received.
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I feel bad for your daughter having you as a parent.