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Splice

Splice

splice.com
What is your customer experience with Splice?

Splice Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Splice has a 1.6 star rating from 3 customer reviews, with most consumers dissatisfied and 67% unfavorable responses; see Splice reviews for common issues.

Positive Feedback

Users note the platform offers good sounds and useful sample quality as the main benefit.

Negative Feedback / Risk Areas

  • Recurring billing after account deletion is a frequent Splice customer complaints theme.
  • Poor customer service with no phone support and slow replies.
  • Subscriptions and membership activations failing for rent-to-own plugins.
  • Many request a refund due to unwanted charges.

Key Takeaways for Future Customers

  • Expect possible billing friction; monitor charges closely.
  • Request a refund promptly if billed after cancellation.
  • Confirm subscription and membership activation before committing.
View full overview ›

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MICHAEL T Pjg

Unfavorable experience

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Updated by user Mar 21, 2024

I just need to be refunded. Nothing else. Thanks

Original review Mar 13, 2024

I signed up for what I THOUGHT was a free trial. However I have cancelled TWICE and I KEEP getting charged.

There is no way to cancel online that I can see. Ive been charged the last few months for services I dont use. There is no way to contact via phone and when I made the initial attempt to cancel, I kept getting charged.

I DO NOT USE THIS SERVICE. I honestly just want to stop getting charged and my money back.

View full review
Loss:
$60
Cons:
  • Nothing works sounds dont download difficult to understand

Preferred solution: Full refund

User's recommendation: Never do business with companies with no customer service

Anonymous
map-marker Charlotte, North Carolina

Billing

This *** *** company has been building me and have not been giving me service no way to contact them to speak to them verbally so you know that's a negative automatically right there they don't reply and when they do it be days or weeks later customer service sucks samples ain't even know that for the money they charge they should have live agents that either call you back or you can reach them

View full review
Corenthious M

My rent to own plug ins not working

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I cant get my rent to own vats to work. We I open up my reasons with the splice app. It will not activate my korg vst or serum with beatmaker.

View full review

Preferred solution: Full refund

David W Vbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keep getting charged

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I deleted my account and I am still getting charged money. I need for you all to stop charging me money.

View full review
Loss:
$200
Pros:
  • Good sounds
Cons:
  • Keep being charged for a deleted account

Preferred solution: Full refund

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