Tiffany P Nzr
map-marker Greenville, Texas

Very upset

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I went to the counter with a group of children ready to pay $15 each and was told that rate was only online. I then had to leave and go to Walmart, buy a card, and do the long activation process.

I forgot to consider tax, so I still couldn't get the discount. The manager and guys at check in were great and waved the tax for my trouble and calmed me down. We lost 1 1/2 hours doing the process.

Then lost a lot of time at the food counter. People were standing around, one girl was daydreaming out the window while standing over my food.

She left the others doing all the work. We lost another 20 minutes standing there in the heat and people in line were complaining. Most employees were awesome and made up for the slackers, but gees. Why should they have to work so hard because others don't want to lift a finger?

Every time we go, it is an ordeal. We used to buy season passes, but we don't anymore because of the frustration.

Great place. A lot of trouble.

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Pros:
  • Christian atmosphere and most of the people are nice
Cons:
  • You have to have a debit card to get a locker
  • Only way to get a price you can afford is online
  • Food counter takes forever

User's recommendation: Prepare! Buy tickets online and leave a cooler in the car for food and drink.

April R Rdv

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Verified Reviewer

Code didnt work got charge full price

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I tried to get 4 tickets and use the code soakup25 and it didn't work it charge full price for 4 tickets
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Loss:
$110

Preferred solution: Price reduction

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Keller, Texas

Refund purchase of season passes

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Splash Kingdom - Refund purchase of season passes
Hello, I purchased season passes for 2023 yesterday, and after I pd for them I realized Ipurchased them from the Canton location and I mentto purchase them from the Nacogdoches location How can I fix this. Thanks Jennifer Gardner
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