Cancelled my insurance after 5 weeks and they sent me a bill for £260 cancellation fee!!! I paid £157 for my motorcycle and had engine issues I couldn't afford to fix so I had to cancel... they said it was in the small print!! Beware of these robbers !! Had several other issues also including chasing a certificate and incorrect when it arrived! Worst of all is you cannot get them via phone.. you can be calling for 2 hours and just goes to a mass choose options then just keeps you waiting forever with *** music playing Do NOT use these cowboys seriously!! Poor outfit
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thoroughly disgusted with customer service .as previous complainant waited for hours for someone to answer the phone to no avail.Office hour times untrue claiming that it will be open 24hrs 7 days a week but then tells the customer that the office closes at 5 30 pm so one is unable to claim by phone Might I SUGGEST THAT THE MANAGING DIRECTOR cares for his existing customers before touting for new business

#1097859 Review #1097859 is a subjective opinion of poster.
Spitfire Insurance Auto Insurance
Reason of review
Poor customer service
Preferred solution
Go into liquidation!

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