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Flight delayed three days in a row. Each time I got bumped due to the airlines fault they were nice, luckily I was staying with family so I did not incur costs just inconvenience due to paying for airport parking three days in a row. On day 3 I was delayed again and...
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2.1
I liked
  • Plane did not crash
  • Cheap flight
  • Almost didnt crash
I didn't like
  • Delays and cancellations
  • Poor service
  • Rude liars
#1026547
Reply to reviews
Yes its true spirit owes you nothing.You were late regardless of the reason and you broke the contract.Its as always a good idea when booking two airlines to leave hours if not a day in between the scheduled flights so if theres any delays you still make it.Also snacks...
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#1022306
Reply to reviews
Sat in emergency row...the stewardess was rude from get go... bad attitude , took her position way above ... didnt give us a chance to pick up my bag off floor ...yelled at me about reading the emergency manual...i smiled at what my bf was saying to me in private , she...
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user32392684

user32392684 Please stop. I watch the the crew fall apart when an elderly man passed out. No one knew what they were doin. No one took a pulse or kept his neck safe .. i work in an emerg...

user32392684

user32392684 Spirit is awful and reviews prove it... i made sure to do plenty of research. Thats a big word to waitress on the sky

Spirit Airlines Flight Review

#1012426
1.0
THIS AIRLINE SUCKS!!! DON'T FLY WITH THEM THEY WILL SUCK YOU DRY OF SEAT FEES, BAGGAGE FEE, WATER OR ANY OTHER ITEMS THAT YOU GET FROM ALL OTHER AIRLINES FOR FREE!!! THEN CANCEL YOUR FLIGHT AFTER SITTING AT THE AIRPORT FOR 5 HOURS, AND DON'T HAVE ANY FLIGHTS BACK FOR 2 DAYS!!! TRAVELERS BEWARE!!!!
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Spirit Airlines Customer Care Review

#1010670
Spirit Airlines - Simple Review #1487514174
1 of 1
Myrtle Beach Airport (MYR) 02/18/2017 No others details but quite embarrassing.
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Spirit Airlines Flight Booking Review

#1005302
3.8
Their customer service is horrible! After no luck booking my flight online i called and was hung up on the first time. Ended up calling 3 times and no help at all. I went to orbitz.com where i never have any problems. So pissed
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Spirit Airlines Baggage Policy Review

#986183
1.7
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
1 of 3
I was traveling Atlanta GA to Las Vegas NA dec 24/16 round trip when return to Atlanta jan03/17 flight NK1068 9:12am confirmation JYIRYJ gate B24 lady tell me need us $100.00 my small luggage that not right but my luggage is right, she said put my luggage in the garbage. I had use platic garbage and put my staf.
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I was booked on a flight from tampa to atlanta on February 25,2017 after boarding the plane from a 3 hour delay I thought we were finally on our way. Wrong. We were asked to gather our stuff and deplane, they said it was due to flights being diverted from fort...
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Anonymous

Anonymous Also, air traffic control does exactly that. It decides how many planes *** and land out of an airport, and when weather is bad, they slow down the number of planes arriving/...

Anonymous

Anonymous Flights being diverted from Ft Lauderdale could ABSOLUTELY have affected your flight. Airports have to be able to handle the flights coming in and if some were diverted it co...

1.1
I liked
  • Plane did not go down in flames
#1014160
Reply to reviews
Spirit Airlines left me stranded in Colombia. My Avianca flight from Cali to Medellin was delayed first in Cali and then Bogota, Colombia so I was late for my flight home to Florida. At the ticket counter I expected that they would give me another flight like any other...
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Anonymous

HERBERT WALTERS NOT RESOLVED

Anonymous

Anonymous Blame yourself--you left yourself stranded in Columbia. You do know that Spirit Airlines and Avianca Airlines are two different companies. When you buy tickets on two separ...

December 20th, 2016 Greetings, I am a brand new customer of Spirit Airlines, and also a person who travels quite frequently, so good potential for future business. Our first flights on Spirit are set to depart tomorrow, as our family had intended to fly together to...
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Anonymous

Anonymous Everything that happened is according to Spirits contract. I fly with them all the time so I'm pretty familiar with their contracts. Your family emergency does not change th...

Anonymous

Anonymous A doctor who thinks he is special. If you want to talk about justice, what about abiding by the terms of the contract you agreed to when you bought the ticket.Can you point ou...

I am trying to change the name for an existing reservation but was told that I can't because its a) more than 24hrs after the reservation was made and b) that I can't even get my money back if I cancel the reservation. After speaking with three representatives, I still...
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Anonymous

Anonymous So you make a mistake on the passenger name on a ticket, get a courtesy refund, and still complain. What a sense of entitlement and self-centered concern. You should be grat...

WORST EXPERIENCE EVER!!! CHRISTMAS WAS RUINED AND AIRLINE SPIRIT COULD CARE LESS. CUSTOMER SERVICE WAS NO HELP. MAKING DEMANDS TO ME TO PROVE MY LUGGAGE WAS LOST AND WHAT'S IN IT. JERKS DO YOUR JOB AND I WON'T HAVE TO DO IT FOR YOU. IF I HANDLED MY JOB THAT WAY I WOULD...
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Anonymous

Anonymous All airlines loose luggage and all airlines have waiting periods before they reimburse you.They look for your bag in the 100s or 1000s of bags they have that are lost then aft...

Anonymous

Anonymous Not enough details here.Unfortunately luggage does get lost sometimes. It happens with all airlines. Without knowing the specifics, I'm guessing this is just a whiney compla...

2.0
I didn't like
  • Lost luggage
  • Very poor experience
#981207
Reply to reviews
everyone like yourself and i should all join together as a class action suit, and go after them!!! i am a disabled vet i fought for my country and now i am disabled, i am on a very small income, and even thou they owe me 133.25 not to mention other money, that was our...
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Anonymous

Anonymous Need more details.This seems like a bogus complaint.Why would Spirit Airlines be asking for a "monthly" payment? And what are you claiming they stole from you?I call BS

Anonymous

Anonymous "full month payment????" This complaint is makes no sense and is poorly written. Details would help.

5.0
#978822
Reply to reviews

Contact Spirit Airlines

Headquarters Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
Phone:
(801) 401-2222
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Companies similar to Spirit Airlines

Spirit Airlines sucks in Customer Service, will never use again. Airline had a canceled flight from Orlando to Detroit my home town on a Sunday night. My options were stay in Orlando till Wednesday until they could get me home or they will refund my money in 5-7days...
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Anonymous

Anonymous This is entirely your problem, not theirs.You pay for water because the flights are cheaper. You can bring your own water, etc. from the airport if you want. The savings ove...

Anonymous

Anonymous Your choices lead to the problems: you chose an airline that does not have a lot of airplanes or flights; you chose not to stay in Orlando (which is much better than Detroit...