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Spinny

Spinny

www.spinny.com
What is your customer experience with Spinny?

Spinny Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Spinny has a 2.2 star rating from 3 reviews with consumers mostly dissatisfied; rating split ~67% unfavorable and 33% positive. Spinny reviews note a strong evaluation method but frequent issues with customer service, unresolved legal disputes, abusive communication, and high price levels.

Key Takeaways for Future Customers

  • Expect thorough vehicle evaluation; verify documentation and follow up persistently.
  • Prepare for delays in dispute resolution and insist on written confirmations for transfers.

Negative Feedback / Risk Areas

  • Recurring Spinny customer complaints include poor customer service and reports of abusive communication from staff.
  • Customers report unresolved legal issues, slow fixes, and concerns about high pricing and location support.

Positive Feedback

Reviewers acknowledge a good evaluation method and some recent recommendations despite service concerns.

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Media from reviews

Abusive Communication from Spinny Staff
Abusive Communication from Spinny Staff - Image 2
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Payne Uiv

Dnt trust spinny or dnt buy car from spinny thy have worst service i have ever seen in my life. I suggest not to buy spinny car u will suffer. Its my personal experience.i bought frm spinny 8 months

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AI Highlights
  • - Do not trust Spinny or buy a Spinny car due to poor service.
  • - After 8 months, no one is willing to fix the issue.

Dnt trust spinny or dnt buy car from spinny thy have worst service i have ever seen in my life. I suggest not to buy spinny car u will suffer. Its my personal experience.i bought frm spinny 8 months back but till now no one is ready to fix my issue

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Subir S Cyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unresolved legal disputes

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AI Highlights
  • - Unresolved issue for car WB02AC-8884; request action by Purnia Police; request proof of name removal; reps promised resolution; police say no steps.

Dear Sir,

Despite repeated requests, the legal issue concerning my car with registration number WB02AC-8884, complaint ID 0230****, remains unresolved.

I kindly request you to take immediate action to address the matter with the Purnia Police Station. Additionally, I request that you provide me with proper documentation as proof of the removal of my name from the registration certificate of the mentioned car.

Please note every time your representative and your advocate Mr. Bipin Yadav told me over the phone that the issue would get resolved soon.

Even today the police station contacted me to confirm that no steps have been taken from Spinny's end.

I await your prompt response.

Thank you.

Subir Sen

Preferred solution: Legal issue to get resolved by Spinny immediately.

View full review
Prakash A Vkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Abusive Communication from Spinny Staff

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AI Highlights
  • - Customer reports abusive language by Spinny staff Ajit Singh on 9.03.2024 demands investigation and apology; may pursue court after 15 days.
Abusive Communication from Spinny Staff
Abusive Communication from Spinny Staff - Image 2

From:18.03.2024

Prakash Ayyappa

Plot No.2A, Flat No. S2,

VK Ramalinga Nagar alias Pamban Baba Nagar,

VPG Avenue, Thoraipakkam,

Chennai - 600097

To:

Spinny Cars Customer Support

Valuedrive Technologies Private Limited

8th Floor, Capital Business Park, Sector 48,

Gurugram, Haryana 122018

Mail: contact@***.com

Subject: Complaint Registration for Abusive Communication

Dear Spinny Customer Support,

I hope this message finds you well.

I am writing to register a formal complaint regarding abusive communication that I experienced during my recent interaction with one of your representatives.

On 9.03.2024, I contacted Spinny customer support regarding the evaluation of my Marthi EECO 2011 car. While discussing the matter with your representative, Mr. Ajit Singh (Mobile Number - 944403**** but often calls from 0223507****) I encountered disrespectful and abusive language directed towards me. The tone and language used during the conversation were completely unacceptable and left me feeling deeply upset and disrespected.

As a customer, I believe it is imperative to maintain a professional and courteous communication environment at all times.

Unfortunately, my recent experience fell short of these expectations and left a negative impression of your customer service.

I kindly request that appropriate action be taken to address this matter and ensure that such incidents do not recur in the future. It is essential to uphold the highest standards of customer service and professionalism in all interactions with customers.

I would appreciate it if you could investigate this issue promptly and provide me with an update on the steps taken to address my complaint. Additionally, I request that you take appropriate measures to prevent similar incidents from happening to other customers.

Please feel free to contact me at +91-9003****81 or Prakash Ayyappa if you require any further information or clarification regarding this complaint. I demand a apology from Mr.

Ajit Singh in written and video. If there is no steps taken on this complaint, I am taking this issue to consumer court after 15 days.

Thank you for your attention to this matter, and I look forward to your prompt response and resolution.

Sincerely,

Prakash Ayyappa

Pros:
  • Good evaluation method
Cons:
  • Bad customer service

Preferred solution: Apology

User's recommendation: recommended

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1 comment
Guest

G Th hen go to court. Your post is ridiculous.

You do not explain what the issue was. All you do is talk about your hurt feelings.

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