Unclaimed
Spinkeeper
Satisfaction analysis
870
CLAIMED LOSSES
2
TOTAL REVIEWS
They Sell Junk!
I ordered a CD holder for $18.00 plus $7.95 shipping. Spinkeeper sent me four little pieces of plastic that would not fit together to form anything. The instructions required cutting pieces of the plastic yourself! Spinkeeper tells me that they sell "thousands" of these products and they never had a problem. I returned this useless product and discovered that the code they gave me did not include shipping back. Shipping was $10.58. I was credited only $16.20 due to a "restocking fee." This transaction cost more than the item itself. Thankfully I did not lose much, but this company is a RIPOFF!
ID
Loss
$20
New Reviewer
Spinkeeper
My husband purchased three cabinets for CD storage for a total of $800.00. When they arrived, they were all three defective and/or damaged. I immediately called Spinkeeper. They said they would "replace" them. I declined because of the obvious poor quality for the money. They refused to help. At their insistence, I had to package the cabinets up "in all the original packaging" and ship them back to the warehouse at MY COST ($265) UPS. They then REFUSED to accept the cabinets once they got there 2 days later and say "they were significantly damaged even further". They still are refusing to return my money or refund the shipping. I am out a thousand bucks and have nothing. Do NOT use this company. I think they are a "front" company that only sells overseas junk and then refuses to stand by their purchases. I have my attorney sitting in waiting while our credit card company tries to get their money back. Ugh. Such losers.
ID
Location
Columbus, Ohio
Loss
$850
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