Sphere Vegas

I am writing to express extreme concern and outrage regarding a dangerous situation that occurred at Sphere, putting a 6-year-old child at serious risk of being separated from his mother and lost in the crowd.

At approximately 4:15pm 11/28/2024, we were at the enclosed bridge between the Venetian and Sphere, following the crowd to move forward to enter the sphere for the 4:30pm show. Suddenly a staff raised his arm right in front of me and blocked my way, while my son next to me kept moving forward because he is shorter than the height of the arm.

I realized that the staff was trying to control the traffic by letting me and everyone behind me wait for a while before letting us go. I repeatedly asked the staff to let me go as my son was not aware what happened and was already 20 feet away from me. The staff refused to let me go. I told him very loudly that my son is 6 years old, and another nearby staff heard what I said, and told the first staff to let me go.

And the 1st staff insisted to block me, and said the just let your son come back. I am so mad and worried, because my son continued to walk ahead while I was arguing with the staff, I almost lost sight of my son. Luckily my son finally found out that his mom was not around and ran back and found me!

Sphere staff members deliberately separated this young child from his parent, allowing him to wander unsupervised amidst a large Thanksgiving crowd.

This irresponsible behavior was completely unacceptable, especially considering the potential for a child to become lost and distressed in such a setting.

As of this writing, I am still deeply shaken by this incident. I hope the sphere management team can take appropriate disciplinary action against the staff involved to ensure the safety of all patrons, particularly young children, at Sphere.

I am writing to express extreme concern and outrage regarding a dangerous situation that occurred at Sphere this evening, putting a 6-year-old child at serious risk of being separated from his mother and lost in the crowd.
At approximately 4:15pm today(11/28/2024), we were at the enclosed bridge between the Venetian and Sphere, following the crowd to move forward to enter the sphere for the 4:30pm show. Suddenly a staff raised his arm right in front of me and blocked my way, while my son next to me kept moving forward because he is shorter than the height of the arm.

I realized that the staff was trying to control the traffic by letting me and everyone behind me wait for a while before letting us go. I repeatedly asked the staff to let me go as my son was not aware what happened and was already 20 feet away from me. The staff refused to let me go. I told him very loudly that my son is 6 years old, and another nearby staff heard what I said, and told the first staff to let me go.

And the 1st staff insisted to block me, and said the just let your son come back. I am so mad and worried, because my son continued to walk ahead while I was arguing with the staff, I almost lost sight of my son. Luckily my son finally found out that his mom was not around and ran back and found me!
Sphere staff members deliberately separated this young child from his parent, allowing him to wander unsupervised amidst a large Thanksgiving crowd.

This irresponsible behavior was completely unacceptable, especially considering the potential for a child to become lost and distressed in such a setting.
As of this writing, I am still deeply shaken by this incident. I hope the sphere management team can take appropriate disciplinary action against the staff involved to ensure the safety of all patrons, particularly young children, at Sphere.
I demand a full explanation of how this situation was allowed to occur and what steps will be taken to prevent such a serious lapse in judgment from happening again.