Unclaimed
Sperry Reviews
60
CLAIMED LOSSES
9
TOTAL REVIEWS
1.3K
PAGE VIEWS
Sperry Reviews
New Reviewer
Premature shoe failure, can you help
I own several pairs of Sperry Gold Cup shoes, specifically STS17471 size 9.5 W. The left shoe of one of my newest pairs has failed where the shoe’s upper is stitched to its sole. The leather has literally separated in half about 2 1/2”. Further, four of the metal lacing eyes have come out of their leather holes. I can provide photos of the shoes to show you the failure areas and the overall wear of the pair of shoes. I purchased the shoes at Dillards in Richmond, VA. and they weren’t inexpensive. I’m depending on you to stand behind your shoes, shoes that I’ve been buying for the last 45 years. Frank Grier
ID
Location
Midlothian, Virginia
New Reviewer
Customer service
Never received notice of cost of shoes. Returned a pair today at FEDEX and want ti know how much Credit I will receive and when?
User's recommendation: Not good customer serbuce.
ID
Location
Annapolis, Maryland
Cons
- Customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMaterial misrepresentation in sale promotion
Today, according to a Sperry email blast and their website, is sneaker day. $29.99 sneakers. No astrerisks. No footnote. No fine print. At checkout, I learn that both pair of a popular style of sneaker are "exempt" from the sale. No list of what is included or what is exempt. Proof positive of a lying-oriented marketing operation, which representing the entire company. Smells like *** Switching over to Sebago, an ethical company, for all future deck shoe purchases!
ID
Pros
- Pretty good style
Cons
- Cheap
- Unethical marketing
Loss
$60
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerrible Customer Service!
I accidentally ordered (2) of the exact pair of shoes so I immediately called to have the order revised but was told it was to late to do anything! I have a total of (5) pairs of shoes on order, but guarantee all (5) will be returned! However I will NOT return!
User's recommendation: No way!
ID
Pros
- Products
Cons
- Customer service
Preferred solution
Full refund
New Reviewer
Shipment of order 2 sizes too small
Size of shoe marked wrong
ID
Location
Fairport, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExcessive shipping time
Placed order on 5/31. Expected delivery is 6/13. Two weeks for one pair of sandals? I'll shop local next time at Keen or Columbia.
User's recommendation: shop local, shipping time is unpredictable and lengthy. Website said 2 to 6 days.
1 comment
ID
Preferred solution
Let the company propose a solution
New Reviewer
Soles are very slippery and caused a fall today
This is second time I have had this problem. The soles just get polished up and are deadly on carpet stairs and smooth wood floors. You replaced the last pair but with same thing and here we are again. The old brown soles never failed me. Any help please. These shoes are and have been for 60 years or more. I'm 67 yrs old and still boat . Please get back to me. Thanks, David Winkley Duxbury ,Ma 781-264-**** duxbay105@***.nt
ID
Location
Brockton, Massachusetts
Reason of review
Not as described/ advertised
New Reviewer
As of 6/15 no communication from Sperry and no Sandals delivered.