SpellbindersPaperArts Reviews
SpellbindersPaperArts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SpellbindersPaperArts has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- SpellbindersPaperArts reviews highlight product quality as good but note recurring customer complaints.
- Expect slow or missing responses to calls and emails about refunds, billing, and subscription cancellations.
Negative Feedback / Risk Areas
- Repeated issues with unreturned calls and ignored customer service.
- Refund and exchange disputes and billing for active subscriptions or auto-ship membership charges.
Positive Feedback
Reviewers say the products and variety are very good and discounts are valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SpellbindersPaperArts has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- SpellbindersPaperArts reviews highlight product quality as good but note recurring customer complaints.
- Expect slow or missing responses to calls and emails about refunds, billing, and subscription cancellations.
Negative Feedback / Risk Areas
- Repeated issues with unreturned calls and ignored customer service.
- Refund and exchange disputes and billing for active subscriptions or auto-ship membership charges.
Positive Feedback
Reviewers say the products and variety are very good and discounts are valued.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Guilford, Connecticut
YouHaveBeenBlockedFromFutureSales
this customer service rep said i was blocked and cannot complete the order submission process for paper arts crafts at Spellbinder. I have sent an email to their owner RAF Equity in Pennsylvania. I received another email form the same customer service rep saying that I am welcome to unsubscribe to all the Spellbinder email offersI receive.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Handle issue
- - Two die cut machines lose screws, washers, and plugs; is a replacement screw available and how can these parts be kept in the handle?
Company fixed the issue and I have been provided with apology. Question answered and we are satisfied with results.
I have purchased two die-cutting machines and both have had the screw, washer, and plug fall out. I need a replacement screw and information on how to keep these items in the handle.
Is a replacement screw available?
Thank you. R Meyers.
Preferred solution: another screw for the handle.
Howell Township, New Jersey
Dissatisfied with recent monthly subscription
Communication excellent for return via email. Followed instructions to return for refund. Mailed back.
User's recommendation: Don't keep what you don't want.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Calls & emails have not been answered for the month of February.
- - Paid $106 on Feb 7 for the February kit.
- - No products received by Feb 28.
- - No contact from Spellbinders despite attempts.
My Spellbinders February total Package of Monthly kits was paid for on February 7th($106), but as of today, February 28th, I have not received the products. After multiple calls & emails to Spellbinders, no one has called or emailed me. They show no pride in helping their customers when there is a problem.
- Very good products
- No customer service
Preferred solution: A call & some help to rectify this issue.
User's recommendation: Beware if you have issues that you need help with, don’t count on anyone helping you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription for the 4 th time
- - Cannot reach support after canceling subscription.
- - Still billed after cancel, no product, billed twice monthly, refund $89.
I can not get a call back
Or CS. Not sure why.
Ive been down with Covid since November. Stopped my small
Die subscription,I cont to be billed to my pay pal as well as my credit card. Not receiving the die for
Months! But charged twice a month!
Please stop subscription and credit back
Pay pal the $89.(serve charges included on the $15 dies! Ive been ill down with Covid, Ive not been able
To do anything as Im terminally ill from heart lung failure then Covid!
This should serve as notice. Michelle Holden
321-987-****
Ldybugholden@***.com
899 Arabia rd.SE
Palm Bay,FL 32909
- No telephone customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWont refund my money
- - Joined in May for the May Die but received April Dies.
- - They refused a refund and gave $40 credit; I want $40 plus original shipping refunded.
I purchased the May Large Die of the Month Club. It clearly stated that if you "in in May you will receive the May die.
I joined in May but was sent the April Dies. I contacted them they told me I order the wrong one which I did not besides its says if you join in May....... They said I had to pay postage to return it. I returned it and it was received.
Now they are refusing my a refund but giving me $40 in credit. I do not want credit, I do not want to do business with this company ever again. I want my $40 refunded and original shipping costs which I believe were about $14.95. Also claiming COVID they do not answer their customer service phone at all.
e-mail takes forever and you never get anywhere with them. WORST CUSTOMER SERVICE EVER!!!!!
- Want to keep original shipping
- No telephone customer service
- Wants to give credit instead of refund
Preferred solution: Full refund
User's recommendation: Do not purchase from this company
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