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Verified Reviewer New Reviewer

Cancel my subscription for the 4 th time

3.0
I can not get a call back Or CS. Not sure why. Ive been down with Covid since November. Stopped my small Die subscription,I cont to be billed to my pay pal as well as my credit card. Not receiving the die for Months! But charged twice a month! Please stop subscription and credit back Pay pal the $89.(serve charges included on the $15 dies! Ive been ill down with Covid, Ive not been able To do anything as Im terminally ill from heart lung failure then Covid! This should serve as notice. Michelle Holden 321-987-**** Ldybugholden@***.com 899 Arabia rd.SE Palm Bay,FL 32909
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ID
#3315171 Review #3315171 is a subjective opinion of poster.
Location
Palm Bay, Florida
Cons
  • No telephone customer service
Loss
$89
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wont refund my money

1.4
I purchased the May Large Die of the Month Club. It clearly stated that if you "in in May you will receive the May die. I joined in May but was sent the April Dies. I contacted them they told me I order the wrong one which I did not besides its says if you join in May....... They said I had to pay postage to return it. I returned it and it was received. Now they are refusing my a refund but giving me $40 in credit. I do not want credit, I do not want to do business with this company ever again. I want my $40 refunded and original shipping costs which I believe were about $14.95. Also claiming COVID they do not answer their customer service phone at all. e-mail takes forever and you never get anywhere with them. WORST CUSTOMER SERVICE EVER!!!!!

User's recommendation: Do not purchase from this company.

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#2069746 Review #2069746 is a subjective opinion of poster.
Cons
  • Want to keep original shipping
  • Die i received not worth the cost
  • No telephone customer service
Loss
$55
Preferred solution
Full refund

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