Speedway Subaru
Speedway Subaru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Subaru has a 1.0 star rating from 1 review; sentiment is negative with customers reporting poor customer service and high prices.
Key Takeaways for Future Customers
- Read Speedway Subaru reviews and get everything in writing before paying.
- Expect to follow up repeatedly and verify billing and refunds procedures.
- Confirm parts by VIN and be prepared to dispute charges if issues arise.
Negative Feedback / Risk Areas
- Customer service failures and unwillingness to correct mistakes after admitting error.
- High price level and unexpected extra charges for fixes.
- Reported billing disputes leading to chargebacks and BBB complaints.
Positive Feedback
No positive experiences were reported in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Subaru has a 1.0 star rating from 1 review; sentiment is negative with customers reporting poor customer service and high prices.
Key Takeaways for Future Customers
- Read Speedway Subaru reviews and get everything in writing before paying.
- Expect to follow up repeatedly and verify billing and refunds procedures.
- Confirm parts by VIN and be prepared to dispute charges if issues arise.
Negative Feedback / Risk Areas
- Customer service failures and unwillingness to correct mistakes after admitting error.
- High price level and unexpected extra charges for fixes.
- Reported billing disputes leading to chargebacks and BBB complaints.
Positive Feedback
No positive experiences were reported in the available review.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Admitted the Mistake, Billed Me Anyway
- - Paid $800+ for 2019 Forester mirror; wrong part installed; repaint would cost more; follow-up yielded no reply; tech emailed venting; BBB complaint.
In May 2025, I paid Speedway Subaru over $800 to replace a side mirror on my 2019 Forester. I confirmed the correct color using my VIN, but they installed an off-white mirror that didnt match my car.
They admitted they ordered the wrong part, apologized, then told me Id need to pay again if I wanted it painted properly. I followed up multiple timeszero response. Subaru of America couldnt help either. On top of that, a tech accidentally emailed me venting about me instead of his boss.
I've filed chargebacks and a BBB complaint.
This isnt just bad serviceits no service. Dont trust this shop to own its mistakes.
- Admitted error but refused to fix it without additional charge
- Installed incorrect part despite correct vin info
- Required a chargeback to get attention
Preferred solution: Full refund
User's recommendation: Triple-check every detail, get everything in writing, and be prepared to pay extra if they mess up—because they won’t fix their own mistakes without a fight.
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