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Speedway Subaru

Speedway Subaru

www.speedwaysubaru.com
What is your customer experience with Speedway Subaru?

Speedway Subaru Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Speedway Subaru has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Triple-check every detail, get everything in writing, and be prepared to pay extra if they mess up—because they won’t fix their own mistakes without a fight.".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

Speedway Subaru - Admitted the Mistake, Billed Me Anyway
Speedway Subaru - Admitted the Mistake, Billed Me Anyway - Image 2
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Adam R Xua

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Verified Reviewer
| map-marker Indianapolis, Indiana

Admitted the Mistake, Billed Me Anyway

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Speedway Subaru - Admitted the Mistake, Billed Me Anyway
Speedway Subaru - Admitted the Mistake, Billed Me Anyway - Image 2

In May 2025, I paid Speedway Subaru over $800 to replace a side mirror on my 2019 Forester. I confirmed the correct color using my VIN, but they installed an off-white mirror that didnt match my car.

They admitted they ordered the wrong part, apologized, then told me Id need to pay again if I wanted it painted properly. I followed up multiple timeszero response. Subaru of America couldnt help either. On top of that, a tech accidentally emailed me venting about me instead of his boss.

I've filed chargebacks and a BBB complaint.

This isnt just bad serviceits no service. Dont trust this shop to own its mistakes.

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Loss:
$823
Cons:
  • Admitted error but refused to fix it without additional charge
  • Technician sent unprofessional email about customer by mistake
  • Installed incorrect part despite correct vin info

Preferred solution: Full refund

User's recommendation: Triple-check every detail, get everything in writing, and be prepared to pay extra if they mess up—because they won’t fix their own mistakes without a fight.

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