Speedway Ford
Speedway Ford Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Ford has a 1.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution shows 100% unfavorable with complaints about customer service, website functionality, and high prices.
Positive Feedback
No positive experiences are emphasized in Speedway Ford reviews; the lone review focuses on a warranty claim and related service interactions rather than praise.
Negative Feedback / Risk Areas
- Poor handling of a warranty claim and alleged undisclosed prior repair to leather seats.
- Unhelpful customer service when coordinating with other dealerships and Ford warranty.
- High price level reported by consumers and a negative BBB reputation mentioned in complaints.
Key Takeaways for Future Customers
- Check Speedway Ford reviews and Speedway Ford customer complaints before buying.
- Document vehicle condition and verify any prior repairs and warranty coverage at purchase.
- Compare prices and confirm service responsiveness rather than relying solely on dealer statements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Ford has a 1.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution shows 100% unfavorable with complaints about customer service, website functionality, and high prices.
Positive Feedback
No positive experiences are emphasized in Speedway Ford reviews; the lone review focuses on a warranty claim and related service interactions rather than praise.
Negative Feedback / Risk Areas
- Poor handling of a warranty claim and alleged undisclosed prior repair to leather seats.
- Unhelpful customer service when coordinating with other dealerships and Ford warranty.
- High price level reported by consumers and a negative BBB reputation mentioned in complaints.
Key Takeaways for Future Customers
- Check Speedway Ford reviews and Speedway Ford customer complaints before buying.
- Document vehicle condition and verify any prior repairs and warranty coverage at purchase.
- Compare prices and confirm service responsiveness rather than relying solely on dealer statements.
Griffin, Georgia
Warranty Claim
- Purchased a 2017 Explorer XLT from Speedway Ford in Griffin, GA.
- Leather seat damage appeared and was repaired; warranty denied coverage.
In the spring of 2017 I purchased 2017 Ford Explorer XLT from Speedway Ford in Griffin, GA. One afternoon as my wife was stepping out of the vehicle she had noticed an area on the back of the leather seat that appeared to have been damaged and then covered up.
We had never noticed this issue until that point because it was not really visible until the natural sun light had came into the vehicle at an angle that exposed the damage. As a matter of fact when I first saw it I thought that it may have been a natural flaw in the leather that was dyed and over looked during the manufacturing process. The vehicle was purchased new and only had 11,000 miles so I brought the vehicle to Riverside Ford in Macon, GA. The service department took pictures and sent them to Ford warranty claims.
Ford warranty claims responded and told Riverside Ford that this area had already been repaired therefore they would not cover the reapir under the manufacturer’s warranty. Since the vehicle had been repaired without my knowledge I reached out to Speedway Ford where the vehicle was purchased. The service department at Speedway stated that they could not pull up the information from Riverside Ford and they would need me to bring the vehicle to them to take additional pictures and re-submit the claim. Speedway Ford got back to me and stated that Ford also told them that the warranty would not cover it and I told them that I understood that and I didn’t expect the factory to repair it since the damage must have occurred while the vehicle was at Speedway Ford.
I started doing some research and I have since discovered that Speedway Ford has had many other complaints filed against it for unscrupulous business practices.
At the time I posted this review Speedway had a D- rating with the BBB. Buyer’s Beware at Speedway Ford in Griffin, GA.
- Customer service
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