Speedconnect
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Speedconnect Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedconnect has 1.4 star rating based on 257 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I had internet connect that barely worked, No data caps, Polite.
Cons: Poor or no service, Customer service, Internet service.Recent recommendations regarding this business are as follows: "Do not use this company under any circumstances", "Good place to vent!", "Don’t get speed connect for your internet service is bad", "Avoid", "Do not recommend Much better service from other companies".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedconnect has 1.4 star rating based on 257 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I had internet connect that barely worked, No data caps, Polite.
Cons: Poor or no service, Customer service, Internet service.Recent recommendations regarding this business are as follows: "Do not use this company under any circumstances", "Good place to vent!", "Don’t get speed connect for your internet service is bad", "Avoid", "Do not recommend Much better service from other companies".
Most users ask Speedconnect for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Speedconnect Reviews
"COMMENT ON SERVICE"
I have had problems with dropped connections in the past when they were working on the tower and again when everyone started working from home and home...
"Cancel my service"
I have been trying to reach out to someone by phone snice Friday Nov 3 2023 about shutting my internet service but nobody will answer the phone. my Account...
Want investigation into this cinoany
Preferred solution: This company investigated
User's recommendation: Do not use this company under any circumstances
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No service, started on November 12, 2023.
- Everything about them
Preferred solution: That my service be cancelled as of November 26, 2023.
Nov. 12th.
2023 is when my internet went out also. They recieved my payment for bill due on Nov. 10th. on Oct.
24th. I have tried calling Speedconnect and VuMe. Two different numbers at the time, now both numbers you call go to VuMe. Same thing.
All representatives are busy leave your name, number, account number and email address and some one will get back to you. No one ever does. I filed a complaint on line with FTC.
Everyone needs to do that. Thinking a class action lawsuit may be needed.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bill payment
Preferred solution: Service, fix your website and access to technicians to fix various problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Lost intetnet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Branch, Michigan
Internet connection
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Internet has been out for almost 2weeks No reply to email and not answering their phone
- Service is terrible
Preferred solution: Full refund
User's recommendation: Do not recommend Much better service from other companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can not cancel
Despite calling over 100 times starting in June and writing to every address. Found on their web site to cancel my internet service I am still being billed and given late fees.
I sold my home in Michigan and moved to gulf shores Alabama in July. Tried to cancel service by July 1. Their web site has no way to communicate with them. The email address they give no one ever answered.
There phone lines are never answered. No one has responded to the letters.
- Worked
- Can not reach them
Preferred solution: The account canceled effective June 30 and no billing after that date
User's recommendation: Don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to cancel service as of 10/12/2023 and no one is answering the phone
I have been unable to contact them. I reported them to the BBB and I can't tell if they have discontinued my service.
I have transferred to another cable provider. I logged on to the portal at speed connect and they show I owe 49.95, however, I have not received an e-mail charge or a paper billing from them.
I am still in 'wait and see' mode for future billing. Very disappointing lack of interaction with them.
- Horrible customer service
Preferred solution: I WANT MY SERVICE CANCELLED
User's recommendation: STOP!!! DO NOT USE THIS SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost connection. Cannot get cust serv
- Good for a while
- No 24 hr cust support
Preferred solution: Restore service
User's recommendation: Avoid
Fairgrove, Michigan
Cancel my service
User's recommendation: Don’t get speed connect for your internet service is bad
Bad Axe, Michigan
Cancel my service
No service
- Communication
Preferred solution: Deliver product or service ordered
Phoenix, Arizona
No service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My bill is wrong
- No pros
- Everything about them
Preferred solution: Price reduction
User's recommendation: Don't go through speed connect bad service and customer service
Seattle, Washington
Can't connect to internet
Disconnect internet
- Hardly ever any internet connection and when i call no one answers
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Agree 100%. I have written an email every month for the last six months.
No communication.
You dial their number you get a recording that says all our customer service representatives are busy please leave a message it sends you to voicemail and that instructs you to leave your email address and account number. No one ever emails or calls there is no way to get a hold of a person.