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Verified Reviewer

No security

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dropped off my machine for service. When I picked it up, my windshield was missing.

They asked me for proof it had one. I pointed to their camera on the side of the building where all the machines are stored.

They said the camera does not work. Now I have no windshield.

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Loss:
$400
Cons:
  • No security
  • No customer satisfaction

Preferred solution: Let the company propose a solution

User's recommendation: Video you machine in their custody

mike w Rhp
map-marker Montrose, Colorado

Flywheel taper is wrong

I bought a direct replacement part what I got isn't Wtf Wtf Wtf and what are you going to do about it Wtf Wtf Wtf Wtf Wtf

View full review
Loss:
$300
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

John H Pkf

Horriable service

The authorized dealer for Kawasaki in Milford Michigan should never be allowed to service another Kawasaki unit. I have a prairie 650 which I took to this dealer for repairs.

They rebuilt the carbs using non Kawasaki parts and charged me 481.00 dollars. The ATV wouldn't even idle. I returned the ATV to them to correct the problem,They replaced the spark plugs and sent me on my way. The ATV still wouldn't idle or keep running.

I took my ATV to another repair shop who replaced the parts with Kawasaki parts and my ATV hasn't run this well in years. I returned the parts to Speed Nation Power sports, showing them that they used the wrong parts and ask for a refund.

They strung me along until the warranty was pasted and would not do a thing for me. Tim Thomas is a poor business man and if he treats customers the way he treated me, I think Kawasaki should reconsider his representing their company

View full review
Loss:
$488
Cons:
  • Service preformed by one of thier dealers
Reason of review:
Work Experience or Job Application

Preferred solution: Full refund

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