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Verified Reviewer New Reviewer

No security

1.0
I dropped off my machine for service. When I picked it up, my windshield was missing. They asked me for proof it had one. I pointed to their camera on the side of the building where all the machines are stored. They said the camera does not work. Now I have no windshield.

User's recommendation: Video you machine in their custody.

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ID
#3674590 Review #3674590 is a subjective opinion of poster.
Cons
  • No customer satisfaction
  • No security
Loss
$400
Preferred solution
Let the company propose a solution
New Reviewer

Flywheel taper is wrong

I bought a direct replacement part what I got isn't Wtf Wtf Wtf and what are you going to do about it Wtf Wtf Wtf Wtf Wtf
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ID
#1436927 Review #1436927 is a subjective opinion of poster.
Location
Montrose, Colorado
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Deliver product or service ordered
New Reviewer

Horriable service

The authorized dealer for Kawasaki in Milford Michigan should never be allowed to service another Kawasaki unit. I have a prairie 650 which I took to this dealer for repairs. They rebuilt the carbs using non Kawasaki parts and charged me 481.00 dollars. The ATV wouldn't even idle. I returned the ATV to them to correct the problem,They replaced the spark plugs and sent me on my way. The ATV still wouldn't idle or keep running. I took my ATV to another repair shop who replaced the parts with Kawasaki parts and my ATV hasn't run this well in years. I returned the parts to Speed Nation Power sports, showing them that they used the wrong parts and ask for a refund. They strung me along until the warranty was pasted and would not do a thing for me. Tim Thomas is a poor business man and if he treats customers the way he treated me, I think Kawasaki should reconsider his representing their company
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ID
#1236851 Review #1236851 is a subjective opinion of poster.
Cons
  • Service preformed by one of thier dealers
Reason of review
Work Experience or Job Application
Loss
$488
Preferred solution
Full refund

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