Anonymous
map-marker Metter, Georgia

Question

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I pushed one for Technical Support only to be told they didnt have Technical Support. I asked the difference between two products and I had no idea and said they would go to the website to look although I had already done that. Not helpful at all. I was able to get the answer to my question by calling the local Agri supply, and I still will be buying their product. Im just not fond of the customer service.
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User's recommendation: Don’t call customer service

Rob m Slo

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Verified Reviewer

Not responding to me about my log splitter problem

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I purchased a kinetic power log splitter at tractor supply when they first came out approximately two weeks after I bought it they were pulled off of the shelves, and I was not aware of that until recently and the problem was the ram strips out due to a mechanical part, spinning when it tries to engage they ordered tractor supply to pull all units to the back of the store until further notice. I went there to buy the port that I needed was told they discontinued it and they're not manufacturing it to call the company. I called the company they will not refund my money, They will not refund the splitter in exchange , someone is going to get hurt if I continue to use this I will upload pictures and a video. The bolt that holds the fly wheel one came through that metal housing. The push bar broke off of it, overall a poorly made machine for top dollar and a company that says they stand behind their product. They claim they want to be an industry leader they will never achieve that. User's recommendation: Buy elsewhere
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Loss:
$1800
Cons:
  • Poor customer service

Preferred solution: My splitter repaired or replaced

User's recommendation: Buy another brand!!

DAVID W Gun

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Verified Reviewer

Oil change question

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I have a SpeeCo LS401223 log splitter. I want to change the oil and can not find the oil drain plug. The owners manual shows a drain plug on the side of the motor and says "if equipped that way". Can you help me. thanks Dave Wilda
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Preferred solution: An answer to my question

User's recommendation: The company did not even respond to my question. Good way to go out of business.

Dawnmarie Fyj

Service

Trying to determine engine model number on splitter, i was able to find it. Thank you for following up
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Reid S Ldy

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Verified Reviewer

No parts available for my control valve

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Trying to obtain a rebuilt kit (gaskets) for my log splitter valve, no parts available, only complete valve
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Pros:
  • Great product
Cons:
  • Hard to reach company for solutions

Preferred solution: Parts for control valve, not available

User's recommendation: Hard to reach company but once in reasonably quick answer to my request

Michael S Yzb

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Verified Reviewer
| map-marker Appomattox, Virginia

Head injury

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I bought a post driver from tractor supply, that is a SpeeCo. Product. Using the tool on hard dirt to drive down studded green T-Post. The post driver was the gray one and the handles stopped short from the top. They actually stopped selling it too. It got caught in the grove once the post was in the ground and turn into a spring effect. It happen so fast, that it was to late after it had sprung my arms and tool back. When it slam me in the back of the head. I am Permanently Disabled from this tool. I have had to get needle injections in the back of my head, 4 different times and 4 times each. My head if I look up, the skin on my skin and nerves will send shock down my spine! If I look up and move my head right or left I can feel the cut skin grinding on itself, once I put my head back down I go into Shock and feel like I can't move! My ears ring evey second! I will also be writing my Congress members, about how dangerous this tool is! My Medicine is costing me almost hundred a month now. The only thing SpeeCo. did was try to con me out of the gray post driver, send me a new post driver that had the handles at the top, and take medical records! Nothing else! I am 40yrs old and permanently disabled from this company tool!
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Loss:
$578980

Preferred solution: Full refund

User's recommendation: Post Driver are very Dangerous and can be Deadly, it almost killed me. It's killed a big part of my future being permanently disabled!

1 comment
Seanmichael Int

Have there been other injuries reported from this device (post drive)?

Anonymous
map-marker Macnab Park, Saskatchewan

Speeco - Stolen Idea Review from Macnab Park, Saskatchewan

I have an invention I find would go good with your line of production of loging but if I'm going to give this information. I will not get anything in return like royalty if you decide to market the product. I have a patent in U.S.A and Canada! If interested I would like a discloser form made! I know you have your engineers, but if you alow information around the world just think of the inventions that you can come up with. And the tons of money your company can make! You steel other peoples ideas it will later bite your company in the ***! Work with the inventers not agaist them and your company will be rewarded greatly! Nobody works for nothing anmore, if you think I'm going to give my product to you and nothing in return you got another thing comming! DAN L. 1 30* 825-**** More heads pulled together around the world is better than your engineers. Just think of the moola your company can make! Screw the inventors they will rebell and take you out!
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Anonymous
map-marker Macnab Park, Saskatchewan

Speeco - Stolen Idea Review from Macnab Park, Saskatchewan

I want to show a product that would go good in your line of production in the logging industry but can't because you want the idea and steal it from me. If you decided to manufacture it and market it all I want in return is some royalty but I heard you don't take outside ideas only your engineers you deal with. If you take the whole worlds idea you would make more money because more heads are being used than your engineers therefore, more inventions more profit. By steeling invention ideas your company will get bitten in the *** in the near future! So you should treat them with respect and give them some profit for making your company the way it is. I belevie in carma don't you! Dan L.
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Carrisa Uwa
map-marker Rochester, New York

Speeco log splitter

I bought a Speeco log splitter from Farm and Fleet, they assembled it and it developed a leak, they said contact Speeco, Speeco then sent me to an authorized service center 45 miles from my house, not Farm and Fleet who assembled it. They said it was a bad fitting under the pump that was pressed in instead of threaded,poor engineering to begin with. It's been two montns now, still not back, they are only putting a hose on it. They could have mailed me the hose and two hose clamps that any monkey could put on. This has been a waste of two months from my $1400 log splitter and a 90 mile round trip drive, the splitter splits fine but leaks expensive fluid all over..........Do yourself a favor DON"T buy a Speeco unless you are willing to be your active warranty/service center
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