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1.4 Based on 20 reviews
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    • Inability to deliver a parcel to the address as marked 3
    • Customer service and delivery 3
    • Inability to give a simple tracking number 1
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I had the most horrible experience ever with Spee Dee Delivery. I ordered a treadmill from Fingerhut and was given a delivery date of Jan. 31, 2017. Spee Dee tried to deliver the package two days earlier than the delivery date I was given and I was not there to receive the package (because I was not expecting it). I called them on Feb. 2, 2017 and made arrangements for them to delivery the package to my sister's house who lives directly across... Read more

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This so called delivery company service is ridiculous. The customer service dept employees are very rude & unprofessional. I waited for two days on a package that I never received (Not to mention I called off work the first day because of the deliveries). The lousy driver said she attempted to deliver some of my daughter's Christmas items twice. However, she never left a slip stating that she made the attempt, the cameras surrounding my home... Read more

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Waiting on package from 3 hours away. On 3rd day still no package, called Speedee no help from customer service. Couldn't track package didn't know where it was, blah blah blah. I found a packaging place in the same town and called them to see if they knew how to get a hold of them and they found my package. Drove 1.5 hrs away to get my package. Speedee blamed it on new hire not showing up for 2 days. Wondered if I hadn't pursued this, how long... Read more

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Had a delivery made and the driver just about ran over my dog which happened to be on a leash. When speaking with the company they didnt really want to hear about it. Read more

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Waiting three days for a package, tried calling cust. service five times one day without an answer. When I did get through the next day they said we do not have a record of the package. Tried the web site and what a joke that was one might as well go type on a wall. Had to call the company I ordered from to have them track it, maybe I will get it someday. Spee Dee should change their name to Some Day Shipping don't call us we do not know. From... Read more

Was this review helpful? 1 1

Sent my package back to the company I ordered it from because they said "incorrect address". When I called they read the address to me and it's correct. Wouldn't let me talk to a supervisor and said contact the originating company as it was on its way back. Been living here forever, no problem with the big companies. Customer service, ha - it was all my fault! PS called twice, had to call back, not open after hours, don't return emails... Read more

Was this review helpful? 1 1

Ordered some items on Ebay and the seller used a company I never heard of, SpeeDee. Seller sent me a photo of the shipping receipt with tracking number. Seller seems honest and said it would be delivered the next day. 4 days later nothing and the tracking number on SpeeDee Delivery website says the tracking number doesn't exist. I called SpeeDee customer service and what a joke. Woman who answered the phone said "I just answer phones, I can't... Read more

Was this review helpful? 1 1

So, we have a business that has a once a month delivery with time sensitive material, which is delivered by Spee Dee - sometimes! We have had to travel to the depot to pick it up ourselves and still been charged the full shipping fees. This month half of our shipment ended up, the day it was supposed to be here, 450 miles away. As I write this, they have been shipping our pallets for 4 days and still have not gotten here. Through numerous phone... Read more

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Looking for your package or even good customer service? Don't look at SpeeDee delivery! My package was out for delivery on Thursday and Friday, yet nothing was left for me where I'm staying. I had it shipped here so I could use it when I was on a trip. However, I never received anything. I called the customer service desk (MN) and I'm told, "Oops, sorry, maybe you need to sign for it. But you'll have to call back on Monday because we don't... Read more

Was this review helpful? 1 1

I have watched my large (very pricey) shipment sit in the Collinsville IL warehouse for 5+ days without moving (business days they do not deliver on weekends so add the addition weekends days to the wait) or getting on a truck It has now become a repeat offense. I called the company and they basically respond with a shoulder shrug. Unfortunately what I am ordering is on autoship monthly and I can not control what delivery service they are in... Read more

Was this review helpful? 1 1

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