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Spectrum Brands

Spectrum Brands

www.spectrumbrands.com
What is your customer experience with Spectrum Brands?

Spectrum Brands Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Spectrum Brands has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Size style and the things that its capable of doing.
    Cons: Bad refund check that bank will not cash, Choking hazard for dogs, Defective leaking bug spray.

  • Recent recommendations regarding this business are as follows: "Make sure you have everything they need", "Make sure you have everything", "Do not recommend", "I think it would be a product but this one just had some issues.", "Poor Response".

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Media from reviews

Spectrum Brands - Refund for purchase
Spectrum Brands - Refund for purchaseSpectrum Brands - Product I purchased had never worked correctly!Spectrum Brands - Product I purchased had never worked correctly! - Image 2Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like it...Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like... - Image 2Spectrum Brands - Awful experience 2 aquarium from them both leaked and they won't help...
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Anonymous
map-marker Honolulu, Hawaii

Horrible company

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The worst customer service and company ever. Please don't purchase here.

Sent me a damaged item and asked for a refund to send it back but im responsible for shipping costs?? How does that make sense if the item sent was damaged. Ridiculous never again.

By from Amazon instead of here. You'll save yourself the headache

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Resolved
Oluwakemi Mze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Refund for purchase

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Spectrum Brands - Refund for purchase
Contains 1 confidential file for company representatives
Updated by user Nov 22, 2024

Company fixed the issue and I have been provided with full refund.

Original review Nov 22, 2024

Make

It so you can take care of problem over phone not email! Im happy now I have finally figured out how to fix my issue!

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User's recommendation: Make sure you have everything

Oluwakemi Mze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Syracuse, Utah

Refund for purchase

Spectrum Brands - Refund for purchase
Contains 1 confidential file for company representatives

Make it easier to get the problem resolved thanks I have been able to fix the issue I appreciate your support with my issue!

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User's recommendation: Make sure you have everything they need

Pamela S Zuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Product I purchased had never worked correctly!

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Spectrum Brands - Product I purchased had never worked correctly!
Spectrum Brands - Product I purchased had never worked correctly! - Image 2

I purchased the Power XL Air Fryer Grill and it has never worked as it should. I have never seen the burners turn red.

I cant even fix a piece of toast in it. I have tried air frying and grilling and wasnt pleased with the process!

I cant even use it anymore. It also acts like it might have an electrical problem.

View full review
Loss:
$119
Pros:
  • Size style and the things that its capable of doing
Cons:
  • Product has several issues

Preferred solution: Full refund

User's recommendation: Do not recommend

Pamela S Zuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

I have the Power XL Air Fryer Grill. It has never worked like it should. We can't use it anymore!!!

Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like it...
Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like... - Image 2
Updated by user Dec 11, 2023

I’m not having any luck getting an email to send my review to

Original review Dec 10, 2023

It takes forever for it to warm up and it seems like it never gets hot enough! I have never seen the burners inside turn red!

Forget about even browning a piece of toast. I took it back to Walmart and they would not refund it or exchange it and I still had it in the box it came in. I purchased it 3/6 months ago.

I didn't have my receipt and the card I used to purchase it with is no longer valid! Can you please help me.

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Loss:
$119
Pros:
  • Size style and the things that its capable of doing
Cons:
  • Dont really see any cons its just that this one is defective

Preferred solution: Full refund

User's recommendation: I think it would be a product but this one just had some issues.

Charles B Amq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't work

Subject: Reliability

Comments: I used this product but it did not work. I showed the Loews gardener a piece of the effected plant.

He said it was a fungus and to use your Fungicide. Attached are pictures of: the plant leaves of today, copy of purchase receipt $9.98 from Loews . Your product had NO EFFECT at all. Please refund me the purchase price.

Thank you

I am sorry to hear that you are not satisfied with the results from this product.

You may request a refund by emailing or sending the UPC proof of purchase and the original cash register receipt to:

Spectrum Brands Home & Garden Division

Attn: Consumer Services

I submitted all the necessary paperwork and receipts you requested back on 6/22, almost a month ago. I have not received any type of response from you.

Can you tell me what is happening?

I am sorry to hear of the problem you had with this product.

I have ordered a refund for which you will receive in 6-8 weeks.

IS THIS A JOKE? 6-8 WEEKS for A REFUND FOR UNDER 10 BUCKS FOR A FAILED PRODUCT?

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User's recommendation: Poor Response

Anonymous
map-marker Windsor, Ontario

Awful experience 2 aquarium from them both leaked and they won't help you. Never buy.

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Spectrum Brands - Awful experience 2 aquarium from them both leaked and they won't help...

Had 2 tanks leak and they never help you. Awful customer service and don't stand behind their product.

Overall I would never recommend a tank from this company. It is also listed as MarineLand aquariums, never buy this.

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User's recommendation: Buy anything but their products

Sonni Spm
map-marker Maricopa, Arizona

Trying to get replacement vacuum sealer that broke I Feb. 2023

Loved the product but cant get a replacement for the one that quit working. This is the third time I have tried resolving this problem.

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Theresa G Qtz
map-marker Vail, Arizona

I purchased Spectrum Brands Pet "Good "n" Fun Triple Flavor Kabobs for my medium sized dog.

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I purchased Sprectrum Brands Pet "Good 'n' Fun treats for my dog. He choked on the treat and I still don't know if he will be okay.

There are no warning signs regarding possible choking.

I pray that my sweet dog will pass this dangerous treat. I will be calling the better business bureau as well as requesting the grocery store to no longer sell this item.

View full review
Loss:
$5
Cons:
  • Choking hazard for dogs

Preferred solution: Let the company propose a solution

User's recommendation: Do NOT buy this item for your dog.

Anonymous

Bug Spray Leaked, Replacement Check Also Defective!

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They sent me a check for $4.50 that was not cashable by my bank. They said they would make good on it and I am still waiting for them to do that.

If they don't I am filing a complaint with the government agencies. Next time Raid and not Hot Shot.

View full review
Cons:
  • Defective leaking bug spray
  • Bad refund check that bank will not cash
Reason of review:
Bad quality

Preferred solution: Full refund

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