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Spectrum Brands

Spectrum Brands

www.spectrumbrands.com
What is your customer experience with Spectrum Brands?

Spectrum Brands Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Spectrum Brands has a 2.3 star rating from 3 reviews with mostly dissatisfied customers noting problems with refunds, returns, and product defects and mentioning refund delays and poor customer service.

Key Takeaways for Future Customers

  • Read Spectrum Brands reviews before buying to check product reliability.
  • Expect possible delays getting refunds and prepare proof of purchase for claims.

Negative Feedback / Risk Areas

  • Frequent Spectrum Brands customer complaints about slow or noncashable refund checks and lengthy refund processing.
  • Poor customer service and difficulty with exchanges or cancellations.
  • Reports of defective or leaking products and pet safety hazards.
  • Perceived high price level versus value received.

Positive Feedback

Some customers praise product appearance, size, and functionality when items work as expected, and a few issues were resolved after contact and support.

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Media from reviews

Spectrum Brands - Refund for purchase
Spectrum Brands - Refund for purchaseSpectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like it...Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like... - Image 2Spectrum Brands - Awful experience 2 aquarium from them both leaked and they won't help...
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Show reviews that mention
refund problem issue makeit care phone support thanks item sense
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Geoffrey W Rvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2150k202144****06

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Updated by user Jul 29, 2025

Bad business

Original review Jul 28, 2025

They were not supposed to peel as advertised in the commercials... and is it's content harmful to the human body?

(My stomach is swollen)

Loss:
$5000
Pros:
  • Looks good
Cons:
  • Forever is not the forever pan

Preferred solution: Full refund

View full review
Resolved
Oluwakemi Mze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Refund for purchase

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Spectrum Brands - Refund for purchase
Contains 1 confidential file for company representatives
Updated by user Nov 22, 2024

Company fixed the issue and I have been provided with full refund.

Original review Nov 22, 2024

Make

It so you can take care of problem over phone not email! Im happy now I have finally figured out how to fix my issue!

User's recommendation: Make sure you have everything

View full review
Anonymous
map-marker Honolulu, Hawaii

Horrible company

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AI Highlights
  • - Poor customer service and a damaged item.
  • - Return shipping was charged for a damaged item.
  • - Won't buy here again and will shop on Amazon.

The worst customer service and company ever. Please don't purchase here.

Sent me a damaged item and asked for a refund to send it back but im responsible for shipping costs?? How does that make sense if the item sent was damaged. Ridiculous never again.

By from Amazon instead of here. You'll save yourself the headache

View full review
Oluwakemi Mze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund for purchase

Spectrum Brands - Refund for purchase
Contains 1 confidential file for company representatives

Make it easier to get the problem resolved thanks I have been able to fix the issue I appreciate your support with my issue!

User's recommendation: Make sure you have everything they need

View full review
Pamela S Zuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

I have the Power XL Air Fryer Grill. It has never worked like it should. We can't use it anymore!!!

AI Highlights
  • - It takes long to warm up and never gets hot.
  • - Burners never glow red; browning is poor.
  • - Walmart wouldn't refund or exchange; bought 3-6 months ago.
Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like it...
Spectrum Brands - I have the Power XL Air Fryer Grill. It has never worked like... - Image 2
Updated by user Dec 11, 2023

I’m not having any luck getting an email to send my review to

Original review Dec 10, 2023

It takes forever for it to warm up and it seems like it never gets hot enough! I have never seen the burners inside turn red!

Forget about even browning a piece of toast. I took it back to Walmart and they would not refund it or exchange it and I still had it in the box it came in. I purchased it 3/6 months ago.

I didn't have my receipt and the card I used to purchase it with is no longer valid! Can you please help me.

Loss:
$119
Pros:
  • Size style and the things that its capable of doing
Cons:
  • Dont really see any cons its just that this one is defective

Preferred solution: Full refund

User's recommendation: I think it would be a product but this one just had some issues.

View full review
Charles B Amq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't work

AI Highlights
  • - Product did not work; Loews gardener said fungus.
  • - Receipt shows $9.98 from Loews; refund requested.
  • - Refund expected in 6-8 weeks.

Subject: Reliability

Comments: I used this product but it did not work. I showed the Loews gardener a piece of the effected plant.

He said it was a fungus and to use your Fungicide. Attached are pictures of: the plant leaves of today, copy of purchase receipt $9.98 from Loews . Your product had NO EFFECT at all. Please refund me the purchase price.

Thank you

I am sorry to hear that you are not satisfied with the results from this product.

You may request a refund by emailing or sending the UPC proof of purchase and the original cash register receipt to:

Spectrum Brands Home & Garden Division

Attn: Consumer Services

I submitted all the necessary paperwork and receipts you requested back on 6/22, almost a month ago. I have not received any type of response from you.

Can you tell me what is happening?

I am sorry to hear of the problem you had with this product.

I have ordered a refund for which you will receive in 6-8 weeks.

IS THIS A JOKE? 6-8 WEEKS for A REFUND FOR UNDER 10 BUCKS FOR A FAILED PRODUCT?

User's recommendation: Poor Response

View full review
Anonymous
map-marker Windsor, Ontario

Awful experience 2 aquarium from them both leaked and they won't help you. Never buy.

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AI Highlights
  • - Two tanks leaked and customer service was unhelpful.
  • - They don't stand behind their product.
  • - Listed as MarineLand aquariums; never buy this.
Spectrum Brands - Awful experience 2 aquarium from them both leaked and they won't help...

Had 2 tanks leak and they never help you. Awful customer service and don't stand behind their product.

Overall I would never recommend a tank from this company. It is also listed as MarineLand aquariums, never buy this.

User's recommendation: Buy anything but their products

View full review
Sonni Spm

Trying to get replacement vacuum sealer that broke I Feb. 2023

Loved the product but cant get a replacement for the one that quit working. This is the third time I have tried resolving this problem.

View full review
Theresa G Qtz
map-marker Vail, Arizona

I purchased Spectrum Brands Pet "Good "n" Fun Triple Flavor Kabobs for my medium sized dog.

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AI Highlights
  • - Dog choked on Sprectrum Brands Good 'n' Fun treats.
  • - No warning signs of choking.
  • - The reviewer will contact BBB and the grocery store to stop selling this item.

I purchased Sprectrum Brands Pet "Good 'n' Fun treats for my dog. He choked on the treat and I still don't know if he will be okay.

There are no warning signs regarding possible choking.

I pray that my sweet dog will pass this dangerous treat. I will be calling the better business bureau as well as requesting the grocery store to no longer sell this item.

Loss:
$5
Cons:
  • Choking hazard for dogs

Preferred solution: Let the company propose a solution

User's recommendation: Do NOT buy this item for your dog.

View full review
Anonymous

Bug Spray Leaked, Replacement Check Also Defective!

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AI Highlights
  • - They sent a $4.50 check my bank can't cash.
  • - If not, I will file complaints with government agencies; next time I will choose Raid over Hot Shot.

They sent me a check for $4.50 that was not cashable by my bank. They said they would make good on it and I am still waiting for them to do that.

If they don't I am filing a complaint with the government agencies. Next time Raid and not Hot Shot.

Cons:
  • Defective leaking bug spray
  • Bad refund check that bank will not cash
Reason of review:
Bad quality

Preferred solution: Full refund

View full review

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