Spectra Premium

I bought a radiator from Napa in Edmonton Alberta paid 409.00 got a discount and then paid 368.00 . So i took it to my mechanic and got it installed. When i got home i thought i would take a look at it to my surprise it is the white radiator with he weird looking foil that looks like a filter that you put in a furnace and does not fit and no warranty. The mechanic installed it to the best of his knowledge. I am a elderly lady that is trying to restore the car but it seems everyone is jerky me around , so are we going to do it is already installed but i want the good one by the way i know what is good quality and not so good. I read that that the white one is no longer available due to a non modification which means not modified which means no warranty. i never buy anything without a warranty .

I own a Spectra Premium Radiator. The unit has worked well for 4 years. Impressive! But recently, I noticed that all of my coolant had poured out on the floor of my garage. I first thought that the radiator had a leak. Turns out, the drain petcock/plug simply broke off at the thumb/twist part of the plug. The plug is size M12 X 1.75. I had not touched that part of the radiator in years. After searching for a replacement plug everywhere (all local auto parts stores, GM dealership parts dept., Amazon, etc.) as well as the Internet and every parts store (i.e. Dorman) on there, I found no drain *** to replace the broken one on my Spectra PREMIUM Radiator. Then, I contacted the Spectra Premium website. After several email exchanges with the tech department, here's the final message: "Good day, Unfortunately, our drain plug only comes with our radiators and depending on our supplier it will be different. All the aftermarket is made the same way. We dont have any drain plug separately and dont have any part number for it. We are sorry for the inconvenient." Does it make sense to sell a radiator and no replacement parts for it? What sense does it make to simply cripple my car over a $5 replacement part or even part number so I an find the part myself? This is unacceptable for any business. And I suspect the purpose for this is to make the customer simply have to purchase another radiator for $200+. That is sad! If I can find where to purchase the part (and I've spent days and hours doing so already because I can't afford a new radiator for my car), I will do so. But how in the world can I do so if even the company has no idea of how to acquire one? This simply makes no kind of sense. My car has been sitting idle for weeks because of this. Here's my address in case a radiator drain plug/petcock is found: 3717 County Road 4610 Athens, Tx. 75752 Please help. Thanks. Steve

Bought the first new oil pan from a parts store (no name needed as several parts stores sell spectra products) a few months back. Since then it has been nothing but trouble. Casting issues are the problem with the aluminum oil pans for chrysler sebrings. Pinholes , peeling , and cracks on 5 spectra pans . Today I have missed work, again , to go through another manufacturer. QC needs to inspect the molds and the metal composition. The only reason I didn't go back every day for a new pan, is because it was costing me $200+ per day I missed work. $30 a week for 4 quarts of oil was better than losing $1000+ a week waiting on yet another new defective oil pan to come in. My experience with your product was horrible. Missed work and lost several hundred dollars.