SPB Hospitality
SPB Hospitality Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SPB Hospitality has a 1.5 star rating based on 4 customer reviews; SPB Hospitality reviews show consumers are mostly dissatisfied with customer service, payroll and high price level.
Key Takeaways for Future Customers
- Expect customer service delays and limited escalation for to-go or dining issues.
- Payroll and pay card setup problems have multiple reports; follow up persistently.
- Higher price level reported; verify receipts for large orders.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to emails and hotline.
- Payroll, missing last check and W-2 delivery issues.
- Poor handling of refunds or corrections for takeout.
Positive Feedback
Some servers and food quality were noted positively despite management and communication concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SPB Hospitality has a 1.5 star rating based on 4 customer reviews; SPB Hospitality reviews show consumers are mostly dissatisfied with customer service, payroll and high price level.
Key Takeaways for Future Customers
- Expect customer service delays and limited escalation for to-go or dining issues.
- Payroll and pay card setup problems have multiple reports; follow up persistently.
- Higher price level reported; verify receipts for large orders.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to emails and hotline.
- Payroll, missing last check and W-2 delivery issues.
- Poor handling of refunds or corrections for takeout.
Positive Feedback
Some servers and food quality were noted positively despite management and communication concerns.
Media from reviews
Toledo, Ohio
Unsatisfied customer
- - The to-go steak Maui arrived well done instead of medium-well.
- - Manager responses included a wrong escalation email.
My family & I was at J.Alexanders on4/21/26 at 6pm till close to 9pm.I ordered A steak Maui to go (med.well)& I got home& it was well well done.!!!I called on4/22/26 & spoke with a manager name Branden & he told me to produce the receipt & he could take care of me .Meanwhile I pull up my 166 dollar transaction & when I called back a different manager who said he was the district manager,said they dnt do anything about 2 go orders mind u this is close to a 50 dollar steak!!! Im very unsatisfied & then he gave me the wrong email to send to escalade this matter!
User's recommendation: Daughter bday & will not be celebrating there again.
Brandon, Mississippi
Payroll
No one has contacted me in my correspondence to my payroll issue and injejdjfjjfkktkttktykykjdjbhdddjt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Management
Never received my w-2 form or last paycheck from employer and they lack in communication to provide me with a remedy to solve the problem I need to be contacted by phone 407)535-****
Preferred solution: My paycheck and w-2 form from 2022
User's recommendation: Don't work at krystals
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFood Donations for the Unhoused people
I am trying get some Food Donations for the Unhoused people that I work with in Memphis Tennessee Shelby County I am Non profit Organization Godsmissions Kimberely Smith
Preferred solution: Food Donations for the Unhoused people that I work with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to locate my check
Just trying to see what the onboard did with my check when I did an application, so it's got to be on a card or something.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot currently a happy customer
- - Manager Bryan allowed pellet rifle shooting inside.
- - Guests and staff joined in.
- - A mother shielded her baby.
- - I may not return.
This Logan's (Monroe, NC) was my favorite out of any restaurant. Tonight really hit a nerve when the so called manager alowed customers and associates to not only bring in but to shoot inside of the restaurant.
Yes shoot which was some sort of soft pellet rifle type guns inside the restaurant. I asked the so called manager about this and he (Bryan) if I got his name right who is a new manager per our server stated he didn't see a problem with it. The manager asked was we threatened or shoot at? I said no, but if that had happened someone was leaving in a body bag.
I am a branch of law enforcement in SC. This was just unprofessional. Yes we had good food and service from our server was good as always. I just don't know whither I'll be back or not.
The individuals shooting and playing around let the bar tender and other customers participate. There was one time where they asked other customers who was waiting to be seated to step to the side so they could shoot into the fireplace. Those waiting had a baby with them.
The mother shielded her baby from the incident. I'm just not happy.
User's recommendation: No recommendations
Bad customer service
I called the hotline in order to solve an issue after being told a no onion grill could not be set up due to allergies and a report was taken thats it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get my last check stub from my restaurant that close down
- - Logan's in Saginaw, MI has shut down.
- - Please send my last pay stubs to 4975 Locust, Saginaw, MI 48604 for my DHS caseworker ASAP.
My restaurant that I was working at Logan's in Saginaw, Michigan has shut down. It is very important that I get my last check stubs sent to my new address so I can turn it into my DHS caseworker. My new address is 4975 Locust Saginaw, MI 48604 as soon as possible.
User's recommendation: I just am trying to get my last check stuff sent to my new address
Can't get into my account
Thank you for reaching out and yes the issue has been solved and I thank you all for working with me to get it fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder pay card or direct deposit set up
No answer and I need help getting my pay card. The system seems to be not working at all; it is completely complicated getting through.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boca Raton, Florida
No response if my email
Horrible communication. I sent emails about my situation at J.
Alexander and received no response. SPB should be ashamed.
- Dont respind to problem
Preferred solution: $8,000 and pain and suffering for my wife Offered !2500 by Corvel
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I would have left. If you write a Google review on the location's Google business page, the owner responds.
The owner needs to know. If he's fine with it, then you can decide if you want to continue to be a patron.
If “your branch of law enforcement” didn’t have jurisdiction, what did one that did do when they arrived after you called them? Isn’t that what law enforcement is trained and required to do? Not play tough guy with the manager and profess their body bag solution.
This location is on private property. It's up to the manager to control his or her property of business.
I doubt the new manager owns the property. The manager is entrusted to "manage".
If I owned a restaurant or any business. I would fire my manager for allowing this junior high level of shenanigans.
It's all fun and games till someone gets hurt or property is damaged. The OP can also contact Logan's via their website.