Unclaimed
SparKlean
Satisfaction analysis
350
CLAIMED LOSSES
3
TOTAL REVIEWS
New Reviewer
The worse job ever done if it was really done at all
This was by far the worse company ever to do business with. They did not do any cleaning the house didnt even smell better. Fingerprints still on refrig and doors and lights, floors were never cleaned. Neither was inside of cabinets this was a moving out house and all shelves were dusty never cleaned, treadmill dusty, bathrooms all not done. I don't believe the done anything. Very disappointed and they took me for $350 I will have to hire a real cleaning company now. When I asked them why they didn't mop under the bed he said they didn't bring a mop. So how was it they cleaned the floors that where still dusty. Bathrooms still had mold on them and toilets. Dust on all the shelves and all the windows where dirty not sure what they did do looks like nothing.
ID
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund
Sparklean
The toilet was knocked loose from its seal by the cleaning machine. The plumbing repair bill was around $300. I didn't mention this part to Karl, the company owner because three weeks had passed since he came to see what I was complaining about. The toilet seal had been replaced a couple of years ago and should have last another 12-15 years. It didn't start to leak through the basement ceiling until a day after the cleaning. So much for his money back guarantee. All he said is call me if you see anymore dirt. I said that makes sense...
ID
Location
Dallas, Texas
New Reviewer
SparKlean promised a totally clean floor.
Sparklean charged $1.00 per sq. ft. to clean and seal the grout on a porcelin floor. I paid around $200. and had to re-clean the floor twice to get off the excess film that was left by their method of cleaning. A foot high border was left along the wall surface of the rooms they cleaned. Some of the film left on the floor had to be scraped off to get it re-moved. The owner did return to view my complaints and spot cleaned a couple of spots. I had to clean up the rest of the mess.
ID
Location
Toronto, Ontario
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