Anonymous
map-marker Swiftwater, Pennsylvania

Tried to get a refund for well over a month and manager said that I should have read the contract for the monthly plan. IOnly used for for one month and billed for three. Still haven’t received credit

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No refund and terrible customer service by the management team. I was told I would receive a credit and still have not received.
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User's recommendation: Do not go to Mt.Pocono location

Adrena Wdx
map-marker Belleville, Illinois

Cancel membership

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Poor customer service , I called and the person hung up. I will not call again. I sent the first cancellation email 4/22/22 no response. Just unprofessional
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